Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
Flex Year Round
WHAT’S IN IT FOR ME?
WHAT’S IN IT FOR ME?
- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
- Save on meals across resort restaurants and cafés, including Starbucks.
- Receive exclusive discounts at all Blue Mountain-owned retail stores.
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
- Establish clear service standards and expectations for team members and supervise daily operations, provide ongoing coaching and recognition, and promptly address and document any performance concerns.
- Conduct performance evaluations on all direct reports and propose development plans to help motivate workers to achieve goals.
- Build and maintain positive relationships with guests and group conveners and is confident managing guest expectations, resolving issues and delivering a seamless and elevated guest experience.
- Order and maintain inventory required for the business unit to operate effectively, adhering to the par levels provided by leadership.
- Oversee and support the Restaurant and Banquets frontline teams with daily tasks and stepping in to perform frontline duties when required to support service flow.
- Support leadership in POS programming and billing for guests/groups billing processes to ensure accuracy and efficiency.
- Based on business volumes, may be required to work in other F&B operations for extended periods of time
- Develop and manage employee schedules, adjusting labour levels based on business volumes and group activity.
- Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.
- Ensures that daily expenses and labour schedules meet daily budget allocations.
- Smart Serve
- Previous Supervisor experience in a busy operation
- Able to work all shifts including weekends
- Reliable transportation
Vacancy posted 3 hours ago
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