Grocery Floor Supervisor

Job Responsibility:

About Gordon's Market & Café

Gordon's is a new, independent grocery store and café located downtown Collingwood. At Gordon's we are dedicated to providing a wide range of high-quality products, including fresh produce, artisanal goods, and everyday essentials. We prioritize sourcing locally whenever possible supporting regional farmers and producers. Gordon's aims to stand out by fostering a strong sense of community through our commitment to excellent customer service, inclusivity, and a convenient shopping experience. The café portion of Gordon's will provide a variety of pre-made and fresh food options with a full espresso bar that will also be licensed to sell alcohol. With a commitment to quality and community, we strive to create a welcoming space where people can come together to enjoy delicious food & beverages and great conversation.

Position Overview

We are currently seeking an experienced and motivated Grocery Floor Supervisor to join Gordon's. In this role, you will oversee the daily operations of the grocery floor and play a key part in ensuring that our customers have a positive shopping experience.

Grocery Floor Supervisor Responsibilities

• Delegate daily tasks to staff and ensure they follow through accordingly.
• Plan, merchandise and stock aisles and displays appropriately.
• Work with Grocery Assistant Manager to track and order product as needed.
• Rotate products accordingly and ensure floor staff do the same.
• Prepare and update proper operational procedures such as opening and closing duties.
• Assist with scheduling of staff.
• Train new staff on all processes.
• Provide exceptional customer service by greeting customers warmly, locating products, addressing inquiries, resolving issues, and ensuring customer satisfaction to foster customer loyalty.
• Operate cash registers accurately and efficiently, processing transactions, handling cash, refunds and providing change to customers.
• Maintain cleanliness and organization on the grocery floor.
• Assist with receiving shipments, verifying merchandise, and storing products in designated areas.
• Follow all food safety protocols, health and safety requirements, cash handling, initiatives, cleanliness guidelines and all other company policies and procedures.
• Work closely with Grocery Assistant Manager to perform other duties as assigned.

Qualifications

• Previous grocery supervisory experience required.
• Previous grocery merchandizing and product rotating experience required.
• Strong communication skills with a friendly and approachable demeanor.
• Strong attention to detail.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
• Ability to lift and carry items weighing up to 25 pounds and stand for extended periods.
• Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
• Valid Smart Serve is required.

Benefits

• Competitive hourly wage with opportunities for advancement.
• Health and dental benefits.
• Employee discounts on food and beverages.
• Fun, inclusive and supportive work environment.
• Training and development opportunities to enhance your skills.

Application Process

• If you are passionate about food, and creating a memorable experience for customers, we would love to hear from you! Please apply with a resume through the link here.
• Selected candidates will be contacted directly for next steps in the interview process.
• Gordon's is an equal opportunity employer which values diversity in the workplace. We do not discriminate in making employment decisions based upon race, colour, gender, religion, national origin, age, disability, marital status, sexual orientation, or any prohibited grounds. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Holidays
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person