Records Management Specialist

We are Hiring for Records/ Document Management Team Lead - Toronto, CAN - Onsite, l

Role:

We are looking for an experienced Team Lead to manage a team responsible for scanning, indexing, and organizing utility records and documents. The successful candidate will oversee daily operations, ensure quality and productivity targets are achieved, support and train team members, and work directly with the client to address project requirements and operational issues.

Primary Responsibilities:

• Lead and support the digitization team in daily operations, ensuring work is completed accurately, on schedule, and within quality targets.
• Provide guidance to team members on document processing, indexing, records organization, data entry, and document management systems.
• Monitor data quality, validate project deliverables, and prepare progress and status reports.
• Train, mentor, and support team members while promoting knowledge sharing and continuous improvement.

Requirements:

• Experience in records management, document management, document control, digitization, or related information management functions.
• Experience working with document management systems such as SharePoint or other enterprise document/content management platforms.
• Proficiency in Microsoft Office applications, particularly Excel for tracking, reporting, and data analysis.

Qualifications:

• Diploma or degree in records management, information management, business administration, GIS, or a related field; equivalent experience will also be considered.
• 3-5 years of experience in records management, document management, digitization, document control, or a similar field.
• Previous experience leading or supervising a team and delivering projects on schedule while meeting quality expectations.