Coordinator, Installed Sales & project

Job Responsibility:

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick's Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you're looking to do what you love, we could be a perfect match. By joining the RONA family, you'll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that's involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Play a key role at Rona by helping our customers bring their dream projects to life! Thanks to your passion for design, your project management skills and your sales expertise, you'll accompany them every step of the way, from concept to completion, while meeting your sales targets and ensuring exceptional customer satisfaction.

Your role:

• Develop sales plans in order to reach annual sales and margin objectives
• Actively generate sales through qualifying potential customers, repeat customers and through referrals
• Execute project and design consultations, including store showroom tours and on occasion in home
• Produce design layouts with plans, elevations and 3D renderings, proposing products available in store or through special orders
• Provide quotes to customers, including a detailed scope of work, project timelines and financial proposal including promoting financing plans offered by RONA
• Liaise as necessary with customers and contractors (via visits, phone exchanges or e-mail) at all phases of the project's realization to ensure superior customer satisfaction
• Problem solve and advocate fairly for the customer, the contractors and RONA
• Other related tasks to ensure the store runs smoothly

What we're looking for:

• Exceptional customer service skills
• 3 years' experience in interior/exterior project sales and management
• Proven sales performance in previous roles, ideally in environments where financing is offered and guarantees are part of the offer
• Passion for design and home improvement
• Superior computer skills in recognized specialized design software (2020) and Microsoft Office Suite
• Superior product expertise
• Advanced project management knowledge

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.