Director of Engineering, Core Experience

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director of Engineering, Core Experience based in the Canada . We are seeking an accomplished engineering leader to shape the shared product experiences and platform capabilities that connect multiple consumer-facing product areas. In this strategic role, you will lead engineering managers and senior technical talent, driving architecture, execution, and organizational excellence across a growing engineering organization. You will oversee critical systems spanning membership management, payments, rewards, credits, discovery, and personalized engagement. Working closely with Product, Design, Data, Growth, and Operations, you will help create seamless experiences that deliver meaningful value to members. You will also champion AI-enabled software development practices to improve engineering productivity while maintaining reliability and technical quality. This is an opportunity to influence product strategy, develop high-performing teams, and build scalable systems in a fast-moving, remote-first technology environment. Accountabilities - Own the technical strategy, roadmap, and delivery of the Core Experience engineering organization, ensuring members can discover, access, and benefit from shared platform capabilities. - Lead, mentor, and develop Engineering Managers and their teams, establishing clear priorities, removing organizational and technical blockers, and driving strong execution. - Oversee the systems that power membership benefits, rewards, credits, and other mechanisms that deliver value across multiple product areas. - Guide the development of homepage, discovery, and engagement experiences that help members explore products and find relevant offerings. - Build and scale membership management capabilities, enabling members to manage their subscriptions, benefits, and value across the platform.

- Develop shared platform services that improve consistency across product teams, reduce duplicated effort, and accelerate delivery. - Support customer operations and service workflows that enable internal teams to provide an effective and seamless member experience. - Partner with Product, Design, Growth, Data, Operations, and Finance to deliver personalized discovery, cross-selling, and engagement initiatives. - Drive the adoption of AI-enabled engineering practices across design, implementation, testing, and development workflows, identifying opportunities to improve productivity and unlock new product capabilities. - Guide architectural decisions and system design, ensuring services remain scalable, secure, observable, reliable, and maintainable as the business grows. - Shape organizational design, hiring plans, talent development, and team structures to support the evolving needs of the engineering organization. - Continuously improve the software development lifecycle, balancing delivery speed and experimentation with technical quality and long-term sustainability. - Contribute to cross-organizational engineering initiatives, including architecture standards, technical guilds, and engineering best practices. - Engage directly in technical discussions or code when hands-on involvement is the most effective way to resolve challenges or drive progress. Requirements - At least five years of engineering people leadership experience, including managing managers and senior individual contributors, with at least two years at Director level or equivalent. - Demonstrated success leading multi-team engineering organizations responsible for consumer-facing products, shared platforms, or both. - At least three years of prior experience as a Senior Software Engineer or Technical Lead, with strong architectural judgment and the ability to guide senior engineers through complex technical decisions.