Account Assistant (Unlicensed)
$20 per hourBillyard Insurance Group Inc.
Job Summary
Account Assistant (Unlicensed)
Billyard Insurance Group - Mississauga East
Full-time
In-Office | Mississauga, ON, Canada
Compensation: $20.00/hour ($39,000 annually)
Join Billyard Insurance Group - Mississauga East
Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting exceptional professionals and equipping them with cutting-edge technology, innovative tools, and unwavering support to thrive in today's evolving insurance landscape.
With over 80 locations across Canada, Billyard Insurance Group continues to experience rapid growth and has earned recognition as one of Insurance Business Canada's Top Brokerages and one of Canada's Top Growing Companies by The Globe and Mail.
At Billyard Insurance Group – Mississauga East, we are passionate about delivering exceptional service while fostering a collaborative, high-performing workplace where our team members can grow and succeed.
The Opportunity
Are you highly organized, detail-oriented, and eager to support a fast-paced insurance team? Do you thrive in a collaborative environment where your administrative skills help licensed brokers deliver an exceptional client experience? If so, we'd love to meet you!
As an Account Assistant at Billyard Insurance Group – Mississauga East, you'll play a key role in supporting our licensed brokers with the day-to-day administrative tasks required to service their book of business. You'll assist with documentation, file management, policy processing, and client communications that do not require a RIBO licence, helping our brokers focus on advising clients and growing their business.
What does the Account Assistant do?
Responsibilities
As an Account Assistant, you'll be the backbone of your assigned broker's day-to-day operations, ensuring everything behind the scenes runs seamlessly. Your responsibilities will include:
- Managing client records and processing important documents with accuracy and care.
- Assisting in the preparation of client proposals, policy documents, renewals, and other brokerage paperwork for licensed brokers.
- Organizing and maintaining essential insurance documentation and digital client files.
- Preparing applications, forms, and supporting documentation for broker review.
- Assisting with administrative client communications, including scheduling appointments, requesting documentation, confirming receipt of paperwork, and directing insurance-related inquiries to the licensed broker.
- Monitoring broker inboxes and helping prioritize administrative requests.
- Following up with clients for outstanding documents and signatures as directed by the licensed broker.
- Providing administrative support to ensure brokers can focus on delivering outstanding client service and insurance advice.
Experience/Qualifications
- High school diploma or equivalent (required).
- 1–2 years of experience in an administrative or office support role, preferably in insurance or financial services.
- Strong proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience working with insurance management software or CRM systems is considered an asset.
- Post-secondary education in Business Administration, Insurance, or a related field is considered an asset.
What We Offer
At Billyard Insurance Group – Mississauga East, we believe our people are our greatest asset. We provide:
- Industry-leading proprietary technology to streamline underwriting, quoting and policy management
- Ongoing education and professional development to help you continuously refine your expertise.
- A strong national brand with an established presence and a collaborative, growth-focused culture
Our Commitment to Diversity, Inclusion and Belonging
Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Our Commitment to Accessibility
Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at View email address on ca.workus.org
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