Director, Technology & Product Finance

Job Summary

Director, Technology & Product Finance – Ticketmaster NA

Location: North American Urban Hubs

Division: Ticketmaster NA

Line Manager: VP, Partnership Finance

Contract Terms: Full time, Permanent

The Job

We are seeking a Director of Technology & Product Finance to partner with senior leadership across Engineering, Product, and Design to shape how we invest in technology and product development. This role sits at the intersection of finance, product strategy, and technology investment, providing financial insight and governance across a large‑scale technology portfolio. You will lead financial planning for the Delivery organization while advising leaders on investment prioritization, resource allocation, and long‑term technology strategy. This is a highly visible role with direct impact on how we deploy technology investments to drive scalable growth and innovation.

What You Will Be Doing

• Act as a trusted advisor to technology and product leaders, translating financial and operational data into actionable insights that shape investment decisions.
• Partner with Engineering and Product teams to connect roadmaps and initiatives to measurable financial outcomes (e.g., revenue impact, cost efficiency, scalability).
• Provide guidance on investment decision, trade‑offs, and resource prioritization across the technology portfolio.
• Lead annual planning, forecasting, and monthly financial performance reporting for Engineering, Product, and Design organizations.
• Oversee key cost drivers including headcount, infrastructure, vendor spend, and operating investments.
• Partner with leadership in business reviews to assess performance, risks, and opportunities.
• Guide financial evaluation of technology and product investments to assess ROI and strategic alignment.
• Support investment decisions across engineering and product initiatives.
• Partner with Accounting on software capitalization and investment reporting.
• Improve visibility into software development investments and technology spend through financial frameworks and reporting.
• Own tooling that tracks engineering investment allocation and capitalisable development work.
• Identify and analyze cost drivers across engineering and infrastructure, aligning operational activity and product usage with consumption‑based technology spend (e.g., cloud and platform services).
• Lead, mentor, and develop a high‑performing technology finance team supporting the Delivery organization.
• Drive improvements in financial processes, reporting, and analytics to strengthen investment discipline.

Qualifications

• 8‑12+ years of experience in FP&A, strategic finance, investment banking, or consulting.
• Experience partnering with engineering, product, or technology leadership on investment decisions and resource prioritization.
• Experience evaluating technology investments, including software development and ROI analysis.
• Strong understanding of technology cost structures, including engineering headcount, infrastructure, vendors, and software development & capitalization.
• Experience managing financial planning for large or complex technology investment portfolios.
• Strong financial modeling and analytical skills with the ability to synthesize complex data.
• Excellent executive communication and stakeholder management skills.
• Experience with ERP systems and BI tools supporting planning and reporting.
• Bachelor’s degree in Finance, Economics, Engineering, or related field (MBA or CPA preferred).
• Knowledge of coding languages such as SQL, or use of AI would be a plus.

Behavioral Skills

• Build strong partnerships and influence senior stakeholders through clear, data‑driven insights.
• Demonstrate strategic thinking and sound judgment in complex, ambiguous environments.
• Communicate effectively with both technical and non‑technical audiences.
• Act with integrity and uphold high standards in financial governance and decision‑making.
• Lead with accountability while developing and empowering high‑performing teams.
• Adapt quickly to change and continuously seek opportunities to improve process.

Benefits & Perks

• Health: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).
• Yourself: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• Wealth: 401(k) program with company match, stock reimbursement program.
• Family: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support.
• Career: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.
• Others: Volunteer time off, crowdfunding match.

Compensation

The expected compensation for this position is $180,000.00 USD - $225,000.00 USD. Pay is based on a number of factors including market location, qualifications, skills, and experience.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case‑by‑case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.