Vice-President, Sales and Business Development

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes:

• extended health plan covering medical, dental, and vision
• an RRSP program
• access to an Employee Assistance Program
• professional development opportunities
• clear pathways for internal growth and advancement

Position Overview

ARS Responds Canada is seeking an experienced and results-driven Vice-President, Sales and Business Development to lead the company's national sales and business development strategy across Canada.

Reporting to the executive leadership team, the Vice-President will be accountable for driving sustainable and profitable revenue growth, personally developing and winning major accounts, expanding market share, strengthening key client relationships, and leading a high-performing national business development team.

The Vice-President will work closely with Operations and Finance to ensure sales and growth strategies align with client demand, operational capacity, service standards, margin expectations, and financial objectives.

Key Responsibilities

• Develop and execute a national sales and business development strategy focused on sustainable and profitable revenue growth, client acquisition, account growth, market share, and diversification.
• Develop and expand strategic relationships with insurers, brokers, adjusting firms, property management organizations, and commercial clients, increasing penetration within existing accounts while securing new national and regional opportunities.
• Build targeted commercial growth strategies across property management, REITs, facilities management, institutional, and large commercial clients to diversify the company's revenue base.
• Develop structured strategies for major national accounts, including revenue targets, geographic penetration, retention, account growth, and executive-level relationship management.
• Personally lead major account pursuits, client presentations, negotiations, commercial agreements, and other activities supporting new business and account growth.
• Identify and evaluate new markets and segments in partnership with Operations and Finance, considering client demand, revenue potential, operational capacity, service standards, margin expectations, and financial viability.
• Establish consistent national sales KPIs and accountability measures covering pipeline, conversion, forecasting, new business, account growth, client concentration, and individual and team performance.
• Lead, coach, and develop regional business development teams, establishing clear expectations, performance measures, and accountability.
• Monitor market conditions, competitor activity, and client developments to identify opportunities and account risks.
• Maintain accurate pipeline reporting and forecasting, using sales analytics to improve conversion, accountability, forecast accuracy, and timely corrective action.
• Represent ARS Responds Canada at industry conferences, trade associations, networking events, and client functions.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement within the business development team.

Required Knowledge and Experience

• 10-15 years of progressive sales and business development leadership experience, with direct experience in the property restoration industry.
• Proven success personally winning major accounts and generating sustainable, profitable revenue, combined with experience leading and developing high-performing regional or national sales teams.
• Proven experience developing business across multiple provinces, with established relationships among insurers, brokers, adjusters, property managers, and commercial clients.
• Strong understanding of the property restoration, insurance, and property sectors, with a demonstrated ability to identify and develop new business opportunities.
• Demonstrated ability to develop and execute sales strategies, manage complex client relationships, and advance opportunities through the sales cycle.
• Strong leadership skills with experience coaching, mentoring, and developing high-performing sales teams.
• Experience partnering with Operations and Finance to align sales strategy, capacity planning, client commitments, margins, and financial objectives.
• Strong business acumen with the ability to analyze market conditions, sales performance, pipeline activity, and revenue opportunities, and develop business cases for market expansion.
• Excellent communication, negotiation, presentation, and relationship management skills.
• Experience with CRM systems, pipeline management, opportunity qualification, sales analytics, and forecasting.
• Ability to travel throughout Canada, as required.
• Valid driver's license.
• Post-secondary education in Business, Sales, Marketing, or a related field is preferred. Equivalent education and industry experience will be considered.

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support their participation in the recruitment process.