Supervisor, Vendor & Repair Services

FTAI owns and maintains commercial jet engines with a focus on CFM56 and V2500 engines. FTAI’s propriety portfolio of products, including the Module Factory and a joint venture to manufacture engine PMA, enables it to provide cost savings and flexibility to our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines at attractive prices. FTAI invests in aviation assets and aerospace products that generate strong and stable cash flows with the potential for earnings growth and asset appreciation.
FTAI operates globally and has offices in New York, Miami, Montréal, Singapore. Dubai, United Kingdom and Ireland.
JOB OVERVIEWThe Supervisor, Vendor & Repair Services is responsible for executing FTAI's repair strategy within the Supply Chain function by managing supplier performance, repair activities, quality requirements, and product availability to support production and MRO/MRE operations.
This role provides leadership and direction for all LRU and Engine Accessory repair services, serves as the primary liaison with repair suppliers, and ensures operational objectives are achieved in support of FTAI Aviation's business goals.
Responsibilities:
Ensure the execution of repair strategies throughout the Repair Order Life Cycle, including same-day order processing, timely promise dating, on-time delivery performance, revised delivery date management, contract compliance, and purchase order discrepancy resolution.
Provide leadership, coaching, and direction to the Vendor Repair Services team.
Ensure daily shortages, deviations, and escalations are promptly resolved and effectively communicated to stakeholders.
Lead vendor management calls and support daily operational reviews.
Monitor supplier performance and drive accountability related to quality, turnaround times, cost, and service levels.
Identify, implement, and monitor corrective actions to address supplier and operational issues.
Collaborate with internal stakeholders to develop and deploy effective solutions related to repair orders, supplier performance, and material availability.
Develop and implement robust, standardized, and repeatable processes that improve efficiency and effectiveness.
Prepare reports, spreadsheets, presentations, and performance metrics for management reviews and business reporting requirements.
Build and maintain strong working relationships with suppliers and cross-functional teams, including Operations, Programs, Contracts, and Supply Chain.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred;
equivalent experience will be considered.
8+ years of experience in supply chain, repair management, aerospace, or a similar industrial environment.
Strong knowledge of Engine Repair Cycles, Maintenance Operations, and Aerospace Repair Management.
Working knowledge of AS9110 standards is an asset.
Strong leadership, problem-solving, and decision-making skills.
Financial understanding of make-versus-buy and repair-versus-BER decisions.
Ability to build effective relationships with suppliers and cross-functional stakeholders.
Fluent in English and French, both written and spoken.
Proficient with Microsoft Office and ERP/procurement systems.
Self-motivated, customer-focused, and able to thrive in a fast-paced environment.
What we offer you:
Competitive compensation
Time to recharge with vacation, personal days, holidays, and parental leaves
Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment
Virtual Health Care (24/7 access to medical professionals)
A Wellness Spending Account to aid in your wellness journey
Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions
Medical Travel Insurance
Onsite fitness facilities at our main office locations
A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning
Equal Opportunity Statement:FTAI Aviation is an equal opportunity employer that values diversity in the workplace. We are committed to excellence in serving all customers, including people with disabilities, and we encourage feedback on the provision of these services.
Language Requirements in Quebec:Intermediate level knowledge of English is necessary to communicate with other company locations, partners and clients located outside Quebec, and to read, interpret, and produce documentation, correspondence, and reports in English as needed.
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