Member Services & Operations Coordinator
$42k - $49k per yearGreater KW Chamber of Commerce
Company Description
Since 1886, the Greater Kitchener Waterloo Chamber of Commerce has been the voice of business in the Waterloo Region, connecting and empowering the business community. With over 1,600 members and nearly 60,000 member employees, the Chamber organizes 80+ events annually to foster education, networking, and growth. As a strong community advocate, the Chamber is dedicated to supporting prosperity and development, including initiatives like Physician Recruitment, which has brought over 150 family doctors to the region. Recognized as a leader in one of Canada’s most innovative business areas, the Chamber is committed to being the best Chamber of Commerce in the country.
Role Description
This role will act as an operational hub for membership administration, including member inquiries, AMS updates, new member setup, renewals, profile changes, event registration support, online directory updates, Peer2Peer logistics, document certifications, and member letters in good standing. The Coordinator will also support office operations, including phone coverage, admin mailbox routing, walk-ins, office supplies, meeting room readiness, vendor coordination, and general administrative support across departments.
Qualifications
The ideal candidate brings a strong member-service mindset, excellent attention to detail, administrative strength, comfort with technology, and the ability to manage multiple priorities in a busy office environment. They should be professional, dependable, discreet, collaborative, and willing to learn membership systems, AI tools, and new processes as the Chamber continues to upgrade its operations.
Application Process
This is a full-time role, Monday to Friday, 8:30 a.m. to 4:30 p.m., with a hybrid work model. Compensation is expected to be $42,000–$49,000 annually , plus benefits, RRSP matching, vacation, professional development opportunities, and parking. Interested applicants are invited to submit a resume and cover letter to ***email_hidden*** . The posting will remain open until filled.
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Vacancy posted 20 days ago
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