Senior Business Consultant

Senior Business Consultant

Position Description
We are seeking an experienced and strategic Senior Business Consultant to lead complex business transformation and process optimization initiatives. This role requires a strong ability to operate at both strategic and execution levels - partnering with senior stakeholders, shaping business vision, and delivering measurable outcomes. The successful candidate will bring deep expertise in process excellence, change management, and stakeholder engagement, while mentoring team members and driving organizational impact through innovation and continuous improvement.

This is a hybrid role requiring attendance at our downtown Toronto office and/or the applicable work location at least two days per week. This requirement is subject to change at any time.

Your future duties and responsibilities
• Lead large-scale, complex business transformation and process optimization initiatives across multiple business units.
• Define and drive strategic transformation roadmaps, ensuring alignment with organizational vision and long-term objectives.
• Analyze enterprise-wide processes to identify systemic inefficiencies, risks, and opportunities for innovation.
• Design and implement future-state operating models that enhance efficiency, scalability, and customer outcomes.
• Engage and influence senior and executive stakeholders, enabling informed decision-making and alignment on priorities.
• Facilitate executive-level workshops, strategy sessions, and governance forums to shape business direction and solutions.
• Oversee end-to-end delivery of initiatives, ensuring timelines, quality, and measurable value realization.
• Lead comprehensive change management strategies, including communication, training, and adoption at scale.
• Establish and track KPIs, performance metrics, and success frameworks to ensure continuous improvement.
• Mentor and coach team members, fostering capability development, collaboration, and knowledge sharing.
• Identify and drive innovation opportunities, including digital transformation, automation, and emerging technologies.

Required qualifications to be successful in this role
• 8+ years of experience in business consulting, transformation, process optimization, or strategic advisory roles.
• Proven ability to lead complex programs and deliver measurable business outcomes.
• Advanced expertise in business process re-engineering, operating model design, and optimization methodologies (Lean, Six Sigma, BPM).
• Strong experience in stakeholder management at senior and executive levels, with the ability to influence and negotiate effectively.
• Demonstrated leadership in change management and organizational transformation initiatives.
• Exceptional analytical and problem-solving skills, with a strong focus on data-driven decision-making.
• Experience managing multiple workstreams, priorities, and cross-functional teams in dynamic environments.
• Strong communication, facilitation, and presentation skills, including delivering to executive audiences.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI) and process mapping tools (e.g., Visio).
• Familiarity with Agile, hybrid delivery models, and digital transformation initiatives (e.g., automation, AI, RPA).

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000–$115,000. This role is an existing vacancy.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.