Leasing Specialist

Posted Thursday, June 11, 2026 at 6:00 a.m.

Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide these amazing benefits:

• Competitive wages
• Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
• Profit-sharing
• Flexible group medical and dental
• Fitness and Wellness reimbursement
• Training and Development allowance
• Group RRSP matching
• Up to 20% rental discounts, and more!

The successful candidate will be required to travel to our buildings mainly in the Downtown and Southwest areas, with additional travel to buildings in other areas as needed.

Summary

The Leasing Specialist is responsible for leasing, renewals, resident relations, and day-to-day site support. This role delivers a high level of customer service while supporting occupancy, revenue, and community standards through effective leasing, administration, and collaboration with site operations.

Key Responsibilities

• Respond to rental inquiries, conduct apartment tours, and lease suites
• Manage prospect follow-up from initial inquiry to file closure and meet monthly leasing objectives
• Pre-screen applicants and complete leasing, renewal, and related documentation
• Handle renewal inquiries, resident meetings, and post-renewal follow-ups
• Maintain accurate leasing files and complete required administration on a tablet
• Collect rent, follow up on defaults, and prepare bank deposits
• Ensure compliance with site procedures related to customer safety, access, and documentation
• Ensure suites are show-ready and conduct vacant and annual inspections
• Communicate observed maintenance or housekeeping issues and follow up as required
• Coordinate with maintenance, housekeeping, and contractors
• Track unit availability, inventory, and pricing movement, and communicate insights to the leader.
• Provide leasing office coverage during peak periods
• Support resident engagement activities and positive community relations
• Perform other duties as assigned by the Leader

Experience & Educational Requirements

• Minimum two (2) years of sales and customer service experience
• Post-secondary education considered an asset
• Knowledge of residential leasing or property management considered an asset

Technical Requirements

• Proficiency with computer applications, including Microsoft Word and Excel
• Experience using web-based systems and leasing or CRM platforms
• Comfort working on a tablet for daily administrative tasks
• Ability to learn and adapt to new technology
• Valid Class 5 driver’s license
• Reliable vehicle suitable for winter driving conditions preferred

Non-Technical Requirements

• Strong customer service orientation and professional approach
• Excellent communication, organizational, and time-management skills
• Ability to multi-task, prioritize, and meet deadlines
• Ability to handle sensitive and confidential information
• Ability to work independently and collaboratively in a team environment
• Flexibility to work evenings and weekends
• Positive attitude, initiative, and commitment to building strong communities

Physical Requirements

• Ability to stand, walk, climb stairs, and lift up to 10 kg

Posting for bwalk.com

Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.