Client Manager (hybrid)

Job Responsibility:

We are seeking a Client Manager to join our amazing team! This hybrid position is based in Cambridge Ontario, however, the location is flexible as this role is mostly remote and only occasionally in office. Client Managers provide service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients.

As a Client Manager, you will have the opportunity to work in a dynamic and supportive team atmosphere as well as:

• Anticipate, recommend solutions and make decisions based on the needs of the client
• Gather and utilize client data to assist in identifying client-focused opportunities
• Build and maintain Advisor relationships and support Plan Administrator relationships
• Analyze with a “think outside the box” approach to solve problems and prepare proposals or alternatives to traditional and non-traditional employee benefits plans
• Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals
• Grow your skills and knowledge especially as it relates to the Group Benefits industry

All-star candidates will have:

• 2+ years of experience in the group benefits industry
• 2+ years working Client focused with commitment for service excellence
• Excellent problem solving and troubleshooting skills
• Excellent communication skills, both written and verbal
• Ability to multi-task and prioritize to meet client and internal needs
• Excellent reasoning, judgment and decision-making abilities
• Good verbal and conflict resolution skills, and very good written and listening skills
• Able to work independently and as part of a team
• Bilingual (French/English) would be an asset
• GBA or CEBS designation considered an asset

What's in it for you:

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to View email address on ca.edajobs.com