Accounts Receivable Specialist (Toronto)

Role Overview

Collaborate with lawyers and others to maximize the amounts received by the firm from clients. This position requires tact and diplomacy, clear long‑term business focus and creativity. Review delinquent accounts and initiate collection action by contacting clients on past‑due accounts in accordance with firm's guidelines and procedures while reviewing course of action with the responsible professional. Prepare correspondence related to delinquent accounts according to the firm's collection policy and guidelines. Research disputed delinquent account balances, prepare account status activity, as required for clients or billing lawyers. Hold regular update meetings with lawyers, to discuss collections' status of accounts and clients with overall objective of collecting payments within 90 days and most often sooner. Answer any questions and provide support to lawyers and assistants relating to outstanding accounts. Maintain accurate and timely client updates with regards to receivables in Thomson Reuters 3E Financial Accounting system. Support the Accounts Receivable Clerk with deposit and allocation of payments where no details are supplied. Review credit for new clients and/or files, setting minimum retainer amounts and working with billing lawyer to obtain a retainer amount, where required. Prepare documentation recommending either use of outside collection agency or proceeding with assessment pursuant to the Solicitors Act, for pre‑approval of actions. Monitor accounts to control/minimize the firm's exposure to high‑risk clients and recognize such clients to neutralize this exposure. Report and manage monthly reminder statements. Assist with staff training. Manage accounts referred to outside collection agency. Prepare statements of claim and file same arising from bankruptcies. Participate in the implementation and testing of systems upgrades and collections software. Perform other duties as required. Qualifications

Diploma/degree in accounting, finance, or business administration or equivalent experience. 2+ years of collections experience in a professional services environment; law firm experience an asset. Proficient in Microsoft Office Suite, particularly Outlook, Word and Excel. Technically experienced in using billing system and collections applications; Thomson Reuters 3E is an asset. Ability to manage and prioritize multiple tasks, working well within a busy team‑oriented environment that encompasses all aspects of the day‑to‑day operations. Excellent communication and interpersonal skills, and the ability to communicate with clients and firm members in a qualified and courteous manner. Strong computer skills an asset. Strong analytical skills essential with proven problem‑solving capabilities. Positive attitude, patience, and resilience. Superior interpersonal skills and ability to work collaboratively with both internal and external clients. Strong organizational skills and strong attention to detail. Ability to maintain a high level of confidentiality. Employment Type

Permanent, Full‑Time Salary Range

$65,000 – $70,000 annually (commensurate with skills and experience) Benefits

Competitive compensation Extended Health & Dental Care RRSP Matching Program Education/Tuition Allowance Fitness Reimbursement Program Diversity and Inclusion Centric Culture Wellness program with resources, services, training and support Fully stocked kitchen with healthy snacks, coffee, tea, and drinks throughout the year Business casual dress code (client/day specific) Employee referral bonus Equal Opportunity Employment

Cassels is an equal opportunity employer committed to fostering a workplace where people of all identities and lived experiences feel valued, respected, and supported. We are dedicated to removing barriers and ensuring equitable access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, 2SLGBTQIA+ communities, and individuals with intersectional identities. All qualified candidates are welcome to apply. Accommodations for disabilities, accessibility needs, or cultural practices are available throughout the recruitment process upon request.

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