Senior M365 Application Specialist Toronto

Elevate document management solutions as a Senior M365 Application Specialist in Toronto. Lead user support and application optimization, enhancing collaboration across the enterprise. Our public sector client is seeking a Senior Application Specialist with over ten years of experience in enterprise application support. This role focuses on the effective management of SharePoint and M365 solutions, ensuring seamless operations and high user satisfaction. You'll be integral to the city's document management strategy through oversight and optimization of crucial applications. Key Responsibilities:

• Oversee daily operations of document management solutions
• Resolve user issues and triage incidents efficiently
• Manage ServiceNow tickets for effective service delivery
• Administer and enhance SharePoint site functionalities
• Advise users on best practices for site management

Requirements:

• 10+ years in enterprise application support
• Proficient in M365 and SharePoint technologies
• Expertise in incident resolution and ticketing systems
• Strong skills in SharePoint administration
• Relevant degree in computer science or IT

Drive application excellence and user satisfaction in document management services as an expert in M365 and SharePoint. #J-18808-Ljbffr