Service Manager Dilawri Group Of Companies - Alberta Region Calgary, Ab, Ab

Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.
Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchiseddealerships,representingmore than 35 of the world’s most respectedautomotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.
Witha team of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation, we are also committed to making a meaningful impact in thecommunities we serve.
Discoverhow you can build your career with Dilawri
Position Overview
Dilawri Group of Companies is activelysearching for a
Service Manager
to join the team at Dilawri Group!
Primary Duties and Responsibilities
This position reports to upper management and is responsible forworking attentively in overseeing and managing the service process andexperience in its entirety.
The Service Manager is devoted to ensuring safety and customersatisfaction as well as overall department success.
A key objective of the Service Manager is to create brand loyalty.The Service Manager is focused on upholding and promoting our dealership'svalue and brand standards to create an unparalleled customer experience inthe service department.
As a team player, the Service Manager strives to developcollaborative relationships throughout the dealership.
Oversee all aspects of dealership service department, includingoperational performance, operational & maintenance costs, safety ofoperation, plus compliance with applicable laws and regulations
Directs procurement of all types of company-owned-and-operatedautomotive equipment, materials, supplies, and also parts required tomaintain automotive equipment, garages, and storage facilities.
Assist in problem solving, and diagnosing vehicle problems.
Oversee hiring, training, supervising, and coaching of servicedepartment employees.
Qualifications Required
Ability to review and analyze actions regularly to determine how tobetter utilize time and plan more effectively
Possess a strong aptitude for technical/mechanical repairs
2+ years of service department management experience is required tobe considered for this role or several years as a senior level advisor.
You have a growth mindset and are continuously innovating anddeveloping your skills.
You are honest, trustworthy and care about providing the bestpossible customer experience.
You are passionate about making a difference.
You thrive in an environment that supports collaboration andrespect.
About Dilawri
Inaddition to working with and learning from a team of leading professionals inthe automotive industry, our benefits include:
Discounted employee vehicle purchase program
Job-specific coaching & training programs
Employee wellness & assistance programs
Employee social events
Buildyour career with a team thatis driven byexcellence,integrityand innovation.
Dilawri Group of Companies - Alberta Region
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