IT Support Analyst
Sports Careers
The Opportunity
The Ottawa Senators are seeking an energetic, detail-oriented professional to join us as an IT Support Analyst. This is an excellent opportunity to join an NHL franchise in an area behind the scenes which will allow the candidate to become fully engaged in the business of a major league sports team.
The successful candidate will be passionate about providing great desktop support to internal stakeholders, as well as taking ownership of driving improvements to our current IT processes and helping to improve fan experiences.
Number of vacancies: 1 . This is a newly created role.
Key Responsibilities
- Responding to desktop IT support tickets (O365, network issues, system access, software installation, etc.).
- Providing on-site support to multiple locations including Canadian Tire Centre, Bell, Richcraft and Cavanagh Sensplexes.
- Hands on experience with laptop and desktop repair.
- Supporting Manager, IT Operations in implementation of IT Roadmaps.
- Suggesting improvements to information security, privacy, and operations.
- Providing support for critical game day systems (after hours and weekends as needed).
- Ensuring on-site hardware operates optimally and responds to unplanned outages as per business continuity requirements.
- Manage and mentor junior IT support staff including co-op students.
- Always be a welcoming a supporting source of help for your colleagues.
- Managing relationships with key stakeholders in Hockey Operations and Business Operations.
- Staying up to date with new technologies and industry developments.
- Ensuring that IT and Security Policies are enforced.
- Keep system and network documentation up to date.
- Other ad-hoc projects and tasks.
Qualifications (what We Look For)
- Possess a college diploma or equivalent.
- Have strong experience in the IT Industry, especially end-user support (3 to 5 years).
- Demonstrate strong experience in supporting the Microsoft stack.
- Are a self-starter who can work with minimal supervision.
- Have an empathetic personality.
- Have proven customer service skills.
- Have superior time management and organizational skills.
- Show the ability to work both independently and in a team environment.
- Can think on your feet and outside the box.
- Can utilize developed troubleshooting skills.
- Can work in a constantly changing and fast-paced environment.
- Can learn new concepts quickly and share this knowledge with others.
- Possess exceptional written and verbal communication skills.
- Are fluent in English, spoken, and written (Other languages are an asset).
Required Technical Skills And Experience
- Windows 11
- Windows Server
- Office 365 (including Security & Compliance)
- Virtualization (VMWare or Hyper V)
- Active Directory/Azure Active Directory/Entra
- Exchange
- InTune
- Networking
- Hardware Support (desktop, server, network)
- Scripting languages: PowerShell, BASH, etc.
- Endpoint, Systems, and Network security
Nice-to-Have But Not Required Technical Skills And Experience
- Aruba Networking
- Zendesk ticketing system
- Zoom Workplace
- Scoreboard systems (OES)
- Large Venue or Sports & Entertainment experience
Who We Are
The Ottawa Senators Hockey Club is a professional sports organization competing in the National Hockey League (NHL) and representing Canada’s capital city. The Club delivers world-class sport and live entertainment experiences to the Ottawa-Gatineau region while operating in a fast-paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.
What We Offer
Employees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.
This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.
Active social committ
- ...We believe that when people feel valued, supported, and empowered, they do their best work.... ...on time. As our Senior Sales Compensation Analyst, you'll own the system and the monthly cycle... ...systems each month and quarter, and support close, including commission accruals, in...SuggestedWork at officeLocal areaRemote work3 days per week
$79k - $91k per year
...ensure expected results and alignment with customer objectives. Support client User Acceptance Testing, issue triage, and resolution... ...the Account Executives if additional licensing is needed to support it. Ensure customer satisfaction through product knowledge, technical...SuggestedLong term contractFull timeWork at officeFlexible hours- ...truly personalized solutions. You’ll be supported by an innovative, team-based environment... ...2027 At ScotiaMcLeod, our Wealth Advisors support high net worth clients in achieving peace... ...Accountant, Chartered Financial Analyst) Fluency in a second language (depending...SuggestedLong term contractFull timeTemporary workFlexible hours
- ...develop your team – coaching them to craft the right technical, IT and Network investment, pricing and sales strategies to win. Orchestrate... ...and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal &...SuggestedLong term contractWork at officeLocal areaImmediate start
- ...on event days between the Suite Guests, Suite Attendants and the Support team. Job Responsibilities PRIOR TO THE EVENT (day before and... ...their Tapin2 orders & bill distribution / quick troubleshooting with IT Check in with all Suite Clients and confirm all F&B service...Suggested
- ...Personal Support Worker Aspira Hazeldean Gardens Rate of Pay: $22.73 This posting is for an existing vacancy At Sienna you won’t just fill a position; you will build lasting relationships with residents. Join us in a role where knowing each resident not just by...Long term contractFull time
$28 - $36 per hour
...Administrative Office Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity. This role...Hourly payFull timePart timeWork at officeRemote workWork from home$22 per hour
Overview Languages English or French Education ~ Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting...Full timeContract workLive In$22.5 per hour
Overview Languages English Education ~ Secondary (high) school graduation certificate Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work site environment ...Permanent employmentFull timeLive InRemote work- ...satisfaction and financial performance in a dynamic retail environment Make effective recommendations to customers including product support/consultation through a growth mindset focused on learning and education Adhere to all regulatory requirements to ensure...Full timePart timeFlexible hoursWeekend workAfternoon shiftWeekday work
$85k - $95k per year
...Software Developer to join our team in Ottawa, where you will contribute to the development, testing, and enhancement of software that supports ORBCOMM’s Smart Tracking products. This role is ideal for a developer who enjoys learning new technologies, solving technical...Full timeWorldwideFlexible hours$75k - $95k per year
...test systems that ensure products perform at their best? At ORBCOMM, we're looking for a hands-on Test Engineer to design, develop, and support automated test solutions used throughout product development, validation, and manufacturing. If you enjoy combining electrical...Full timeWork at officeWorldwideFlexible hours$50k - $55k per year
...Annual Salary Range: $50,000 - $55,000 Be part of a team that values collaboration, accountability, and hands‑on technical work that supports responsible development and healthier communities. Pinchin makes buildings and environments better. We are a multidisciplinary...For subcontractorManual laborFlexible hours- ...you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into... ...closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success. Create a...Minimum wagePart timeCasual workLive InLocal area
$100k - $150k per year
...experience. The final offer will be determined based on the candidate’s specific skills, technical proficiency, and relevant industry experience. We may use AI-enabled tools to support a fair and efficient recruitment process. All results are reviewed by a Recruiter....- ...environment Collaborates and performs cross functional work assignments in a small team environment Maintains and develops skills supporting multiple operations /manufacturing disciplines Other duties as required of the job What you need ~ High school diploma; or...Casual workWork at officeFlexible hours
- ...Ensure new dealers complete required training, certification, and brand compliance Dealer Development & Partner Progression Support dealers in progressing through tier levels by reinforcing expectations, accountability, and performance standards Coach dealers on...InternshipWork at office3 days per week
- ...'ll be working for a company that values your input and allows you to bring your ideas to life. We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun All that - PLUS we offer .. Flexibility in your chosen hours of work by...Full timeImmediate startRemote work
$174.2k - $278.7k per year
...the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now... ...advocate for agile methodologies (e.g., Scrum or Kanban) and support continuous delivery practices. Drive initiatives around monitoring...Long term contractTemporary workLocal area$114.1k - $182.6k per year
...the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now... ...customer facing products, testing artifacts, develop tooling to support massive growth of the CNN Commerce vertical. Candidate must have...Long term contractTemporary workLocal area- ...people are our greatest asset, and we are always on the lookout for great talent. We are looking for a Junior Logistics Specialist to support our logistics and warehouse activities in a hands-on, entry-level role. This position will work closely with the Logistics...Full time
$18 - $20.5 per hour
...respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence. We believe in giving back to...Hourly payWork at officeLocal areaFlexible hoursShift workAfternoon shift- ...for retirement. Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules. Wellbeing Support: A variety of wellbeing tools and programs. Scholarship Education Program: Receive support for continued education including...Part timeSeasonal workLocal areaFlexible hoursNight shift
$77.9k - $124.6k per year
...the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. We are the now... ...process and strategy changes that will maintain and improve the support of our applications. Stay updated on the latest testing...Long term contractTemporary workInternshipLocal area$87.86k - $95.51k per year
...professional and non-professional staff Establish administrative procedures Plan, administer and control budgets for projects, programs, support services and equipment Represent their respective organizations for the purpose of government liaison and media relations...Long term contractPermanent employmentFull timeWork at officeRemote work$100k - $130k per year
...completion, ensuring high standards. Gain international experience on global projects. Thrive in an entrepreneurial environment that supports new ideas. Explore multiple sectors like telecommunications, automotive, healthcare, and industrial automation. Syntronic...$50k per year
...environment Personal suitability ~ Team player Health benefits Dental plan Health care plan Vision care benefits Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with...Permanent employmentFull time$206k - $234k per year
...coverage from Day One Annual winter holiday shutdown Three weeks vacation Wellness reimbursement Professional development support Career growth opportunities Great culture working in the heart of the Kanata North Tech Park As part of our recruitment...Full timeFlexible hours$142k - $214k per year
...tradeoffs to internal teams, customers, and stakeholders. Document design features, test plans, and results clearly and accurately. Support electrical characterization, analyze customer silicon data, and contribute to post-silicon improvements. Assist the system team...Manual laborRemote work- ...collaborative team, passionate about senior nutrition and food service. Seasons Care is hiring passionate Registered Dietitians to support the nutritional health and well-being of Seniors in Long-Term Care. With decades of experience in Long-Term Care, we work together...Long term contractPart timeWork from homeDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Analyst. Be the first to apply!
- senior technical specialist Kanata, ON
- technical support specialist Kanata, ON
- technical business analyst Kanata, ON
- technical analyst Kanata, ON
- assistant technique Kanata, ON
- technical sales specialist Kanata, ON
- technical support representative Kanata, ON
- IT support Kanata, ON
- technical support Kanata, ON
- IT technical support Kanata, ON


