Trustee Support Worker

The TSW plays a critical role in supporting Indigenous adults who experience barriers related to mental health, cognitive disabilities, substance use, housing instability, and financial insecurity. This position provides voluntary financial trusteeship, case management, advocacy, and practical support to help clients achieve stability, safety, and greater independence. Grounded in cultural safety, harm reduction, and trauma-informed practice, the TSW works closely with clients to manage income, secure housing, access essential services, and navigate complex systems. The role requires sound judgment, strong financial accountability, crisis-response skills, and the ability to build trusting relationships while maintaining clear professional boundaries.

Education:
Diploma or degree in Social Work, Mental Health, Human Services, or a related field.
Minimum two (2) years of experience in human services, case management, or trusteeship-related work.

Strong understanding of Indigenous cultures, community realities, and systemic barriers.
Knowledge of income assistance programs, disability benefits, housing systems, and community resources.
Financial literacy skills, including budgeting, tracking funds, and financial accountability.
Ability to assess risk, prioritize needs, and respond effectively to crises.
Strong written and verbal communication skills.
Proficiency in Microsoft Office, case management systems, and financial tracking tools (e.g., QuickBooks).
Strong organizational and time-management skills.
Ability to work independently and collaboratively within a team.
High level of professionalism, reliability, resilience, and ethical conduct.
Demonstrated respect for confidentiality and professional boundaries.
Drivers abstract check and proof of insurable vehicle.
Criminal Record Check and a vulnerable sector check.