Operations Administrative Assistant - 1 Vacancy

REPORTS TO: Supervisor of Operations Administration
LOCATION: Initial Placement – Burford Administration Office

Minimum Qualifications:

• Post secondary school education in Administration or a related field, or equivalent combination of education and experience
• 1 - 2 years of administrative support experience
• Proficiency with MS Office, Adobe Acrobat, Smartsheet and ability to learn other software
• Strong attention to detail with expertise in timely and accurate data entry, records management, and providing high-quality customer service.
• Demonstrated excellent verbal and written communication skills
• Ability to work in a fast-paced, highly regulated team environment
• Ability to maintain professionalism while under pressure and meeting deadlines
• Demonstrated tact and diplomacy skills and the ability to handle confidential matters with discretion
• Ability to identify issues, problem solve, and escalate appropriately
• Proven initiative, strong work ethic and ability to maintain positive working relationships
• Valid driver’s license and access to a vehicle

Assets:

• Previous experience with operations administration such as creating work orders, processing permits and invoices, facilitating billing and records management in a municipal or utility setting
• GIS knowledge, ticket/work order software experience such as MESH, Cityview, City Wide
• Familiarity with engineered drawings and experience with records retention practices
• Strong customer service and de-escalation skills

Duties:

• Provide administrative support to the Operations Department, including Roads, Environmental Services, Engineering and Infrastructure, Infrastructure and Asset Management, and Fleet.
• Act as a liaison between the County of Brant, residents, and third ‑ party contractors to ensure strong customer service, accurate records, and provide administrative support.
• Coordinate and facilitate the water account reconciliation process with internal stakeholders and third-party contractors.
• Support administrative tasks including updating and circulating attendance records, contact lists, on ‑ call schedules, electronic filing, and data entry.
• Respond to and track public inquiries and complaints while delivering professional customer service.
• Create work orders and schedule customer appointments to address service concerns.
• Prepare weekly water samples.
• Process water meter purchase requests and coordinate pickup and payment, track invoices, and prepare accounts receivable requisitions
• Perform records and document management to ensure regulatory compliance.
• Attend on ‑ site meetings and prepare agendas, correspondence, and minutes.
• Draft, review, print, and distribute notices and letters.
• Process and coordinate Service Disruption Notices, Public Works Permits, and Rebate programs.
• Provide back ‑ up support to other Operations Administration staff as needed.
• Perform other duties as assigned.

Salary Range:  $61,971 - $72,491 as of April 1, 2026 (Grade 3) 35 hours per week 

The application deadline is 9:00 a.m. on Monday March 23, 2026
Date of Posting: March 11, 2026

 

The County of Brant is committed to accessible recruitment practices. Accessibility accommodations are available for all stages of the recruitment process. If contacted for an employment opportunity, please advise the County if you require accommodation.
We thank all applicants and advise that only candidates to be interviewed will be contacted. Personal information submitted is collected under the Municipal Freedom of Information and Protection of Privacy Act.