ServiceNow Manager with Ledcor Group
Ledcor Group
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Step into a pivotal role as a ServiceNow Manager at Ledcor, overseeing the ServiceNow practice within the Enterprise Service Enablement portfolio. Lead a team, ensuring platform growth and performance.
Ledcor is on the hunt for a ServiceNow Manager to enhance its operational effectiveness. The ideal candidate will expertly manage a distributed team while providing architectural guidance and overseeing service delivery performance. Successfully blending strategic initiatives with operational tasks is crucial for fostering continuous improvement and stakeholder satisfaction.
Key Responsibilities:
• Foster a high-performance culture among ServiceNow professionals
• Track key service metrics and delivery outcomes
• Own the ServiceNow roadmap and feature adoption
• Support platform modernization and capability enhancements
• Ensure best practice alignment in solution designs
Requirements:
• 5+ years managing technical teams impacting service maturity
• 5 - 10+ years with ServiceNow capabilities including Service Portal
• Strong leadership, coaching, and stakeholder engagement skills
• ServiceNow certifications and ITIL v4 Foundation preferred
• Understanding of enterprise architecture principles
Lead the evolution of ServiceNow at Ledcor by driving strategic growth and delivering successful platform solutions.
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Vacancy posted 7 hours ago
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