Front of House Sales

Job Responsibility:

We are seeking an outgoing, professional, detail-oriented Front-of-House Sales Associate with a positive attitude and exceptional customer service skills. This person is an essential member of our landscape supply team here at Cambridge Garden Centre. As the first point of contact for our customers, you will be responsible for greeting customers, processing orders, handling inquiries, and providing product recommendations. Your role will be essential in ensuring a positive customer experience and the smooth operation of our front-end sales and service functions.

Key Responsibilities:

• Greet customers in a professional and friendly manner.
• Assist customers in selecting landscape materials, providing product knowledge and recommendations.
• Process sales and transactions using out point-of-sale (POS) system.
• Answer phone calls/email and respond to customer inquiries regarding product availability, pricing and delivery options.
• Coordinate with the yard team to fulfill customer orders efficiently.
• Maintain a clean and organized front desk and showroom area.
• Assist in creation and maintenance of sales reports, databases and spreadsheets.
• Assist with administrative tasks such as data-entry, filing and auditing.
• Monitor and replenish stock of inventory, promotional materials, pricelists, samples, office supplies, etc.
• Address customer concerns and escalate issues when necessary.
• Support the sales team in prospecting and identifying new business opportunities.

Qualifications and Skills:

• High School Diploma or greater.
• Basic math skills (area, perimeter, square footage, etc.)
• Flexible work hours including Saturdays (during peak season)
• Previous experience in customer service, retail, or sales.
• Work effectively and accurately in a fast-paced environment.
• Strong problem-solving skills.
• Ability to multitask.
• Good listening and communication skills.
• Basic computer skills is required (Excel, Word, Google Maps)
• Able to lift 40 pounds at any point during shift.
• Strong team player

***Two compensation options***

Option 1: Salary $42,000-$45,000 year round

Option 2 : Hourly $20-$25-ideal for someone who enjoys winters off (winter lay off)

**As this is a Monday to Friday (alternating Saturdays during peak season) position, please do not apply if you are currently committed to schooling that will prevent you from being available during our business hours.

Job Types: Full-time, Permanent, Seasonal

Pay: $42,500.00-$45,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Language:

• English (required)

Work Location: In person

Application deadline: 2025-03-31