Insurance & Claims Analyst

JOB DESCRIPTION

We are looking for a Claims Analyst, which is responsible for overseeing insurance claims administration, ensuring timely and accurate claim reporting, tracking claim performance, analyzing trends, and supporting cost-control initiatives. This role works with internal and external stakeholders to improve claim outcomes, ensure compliance, and drive continuous improvement.

RESPONSIBILITIES

• Ensure all claims are reported, documented, and processed accurately and on time.
• Reduce claim cycle times and improve claim resolution efficiency.
• Maximize recovery opportunities and minimize uninsured losses.
• Assist in controlling overall insurance and claims-related costs.
• Improve claim outcomes through proactive monitoring and follow-up.
• Support reductions in claim frequency and severity through reporting and trend analysis.
• Maintain accurate and timely claims reporting.
• Ensure compliance with insurance, regulatory, and internal requirements.
• Deliver actionable loss analysis and management reporting.
• Improve claims management processes and system utilization.
• Develop tools and reporting that enhance visibility into claims performance.
• Strengthen communication and coordination among operational and support teams.

QUALIFICATIONS

• Post-secondary education in Business Administration, Risk Management, Insurance, Finance, Supply Chain, or a related field.
• 2-5 years of experience in claims administration, insurance, transportation, risk management, finance, or a related analytical role.
• Experience working with insurance claims, accident reporting, workers' compensation, liability, or transportation claims is considered an asset.
• Experience in the transportation or logistics industry is preferred.
• Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to work effectively with internal and external stakeholders.
• Ability to analyze data and develop meaningful reports, metrics, and recommendations.

ABOUT US

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

ABOUT THE TEAM

Sunbury Transport is a premier transportation company, specializing in US and Canadian cross-border shipments as well as domestic Canadian shipments, offering logistics services and managing freight via truckload van, flatbed, bulk materials and container service. We draw on exceptional teams - in the office and on the road - to provide diverse and innovative trucking and logistics solutions.