Junior Desk Adjuster

We are currently recruiting for a Junior Desk Adjuster to join our team in Calgary or Edmonton, Alberta, Canada . The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone and correspondence. The candidate will settle losses within delegated authority or reporting to clients while also directing field adjusters on a task basis.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and claims settlement within provincial licensing regulations
• Negotiates, settles and finalizes claims
• Work with managers to maintain client relations

Qualifications

• Post-secondary education in an insurance related field
• Functional/technical experience in an insurance claims environment
• Knowledge of auto and casualty claims will be considered an asset.
• Working towards CIP Designation
• Has an active level 1 Alberta adjusting license or is working towards one
• Organized and strong communication/writing skills
• Focused on expanding knowledge base and building on career growth in the industry
• Must be a team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunity for career growth

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion