Service Delivery Manager
$70k - $90k per yearFull-time
Aequilibrium Software Inc.
Service Delivery Manager
Location: Canada (Remote)
About Aequilibrium
Aequilibrium (AEQ) is a Canadian digital transformation and innovation consulting firm helping organizations create remarkable digital experiences through strategy, design, software development, AI, and immersive technologies.
We work with enterprise and public-sector clients across Canada and North America to deliver impactful digital solutions that improve customer and employee experiences.
About the Role
AEQ is seeking a Service Delivery Manager with experience supporting and delivering Canadian public-sector and enterprise technology initiatives.
This role will support proposal development, delivery planning, estimation, staffing coordination, and project execution for digital transformation initiatives across government, healthcare, education, and related sectors.
The ideal candidate combines strong project delivery experience with practical knowledge of Canadian RFP processes and client engagement.
Responsibilities
Support public-sector and enterprise proposal responses and pursuit activities
Develop project estimates, staffing plans, delivery approaches, and timelines
Collaborate with recruiting, leadership, designers, and technical teams during pursuits
Coordinate delivery readiness for awarded projects
Lead or support software and digital transformation project delivery
Manage project risks, dependencies, budgets, schedules, and stakeholder communication
Contribute to the continuous improvement of delivery processes, proposal assets, and estimation frameworks
Participate in client meetings, workshops, presentations, and project planning sessions
Qualifications
- 5+ years of experience in project management, service delivery, digital consulting, or technology delivery
- Proven experience supporting, responding to, and contributing to successful RFP/proposal submissions for Canadian public-sector or enterprise clients
- Strong understanding of Canadian procurement and proposal processes , including estimation, staffing plans, and delivery approaches
- Experience leading or supporting digital transformation and software delivery initiatives
- Strong understanding of Agile delivery methodologies and SDLC practices
- Excellent communication, stakeholder management, and organizational skills
- Experience working with cross-functional and distributed teams
Preferred Qualifications
PMP, Scrum, Agile, or related certifications
Experience with digital transformation, UX/CX, cloud, AI, or custom software projects
Familiarity with Canadian procurement and proposal processes
Experience in consulting or professional services environments
Compensation
Competitive salary based on experience, $70k-90k per annum
Performance bonus opportunities
Flexible remote/hybrid work environment
Opportunity to work on innovative public-sector and enterprise initiatives across Canada
Vacancy posted 29 days ago
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