Dispatcher -Montréal-Local

CITY DISPATCHER

Day Shift | Greater Montréal Area

Why This Position Is Right for You

Do you enjoy starting early and having your afternoons free? This position is ideal for individuals who thrive in a structured, dynamic, and autonomous environment, while benefiting from the advantages of an early-morning schedule:

• Smoother morning traffic
• Earlier end to the workday
• Better work-life balance
• A key role at the very start of daily operations

If you are organized, quick to react, and enjoy being at the heart of operations from the early hours, this role is for you.

Position Summary

The Local Dispatcher is responsible for the daily coordination of transportation operations in the Greater Montréal area. The role ensures smooth vehicle movements, effective inventory management at rail sites, and ongoing communication with drivers and internal stakeholders to guarantee efficient and timely deliveries.

Note: The masculine form is used solely to simplify the text.

What We Are Looking For

We are seeking a reliable and well‑organized professional who is comfortable with an early‑morning schedule and enjoys working autonomously and proactively.

• Diploma in transportation logistics or a related certification
• Minimum 3 years of dispatch experience in the road transportation sector
• Excellent proficiency with Microsoft 365
• Experience working with unionized drivers (an asset)
• Comfort using transportation management systems (e.g. Magnus, Super Dispatch, MIR)
• Ability to quickly learn new technology tools (e.g . Anydesk, Igloohome, mobile tracking systems)
• Excellent organizational skills with strong priority management and multitasking abilities
• Ability to work under pressure and independently
• High level of accuracy and attention to detail in data management
• Bilingual in French and English , spoken and written, to communicate with drivers and customers
• Strong team spirit, customer‑focused mindset, and solution‑oriented attitude
• Availability to work flexible hours or outside regular business hours in emergency situations (as needed)

Daily Responsibilities

1. Operations and Logistics Management

• Prioritize, clean, and organize the inbox; confirm drivers’ hours and ensure follow‑up communications
• Plan loads and coordinate driver assignments
• Inventory and manufacturer follow‑up:
  • Keep tracking lists up to date
  • Manage yard inventory and returns
  • Process location changes with CN
• Organize regular calls with the Québec terminal to manage inventory and deliveries to remote dealerships

2. Fleet and Equipment Maintenance

• Review the truck list, check active units, and report any damage or issues identified the previous day
• Manage key baskets and ensure availability of safety equipment 
• Participate in garage meetings to follow up on the mechanical condition of the fleet

3. Documentation and External Coordination

• Prepare and sort envelopes for other terminals
• Send follow‑up emails regarding replacement trucks and any major operational issues
• Produce and submit the daily report to senior management
• Perform any other related duties as required

Employment Conditions

• Salary: To be discussed based on relevant experience
• Schedule: 5:00 a.m. - 1:30 p.m.; 40 hours per week (Monday to Friday)
• Benefits:
  • Comprehensive group insurance (including dental plan)
  • 3 personal days
  • 10 paid sick days annually
  • RRSP / DPSP
  • Employee Assistance Program
• On-site position

Employment Equity

At Transport Laberge, we value diversity and are committed to employment equity. We believe in a work environment where everyone is treated with respect and has equal opportunities to succeed.We strive to ensure fair recruitment practices, merit-based advancement opportunities, and an inclusive, respectful workplace for all. We strongly encourage applications from members of designated groups, including Indigenous peoples, racialized individuals, persons with disabilities, people marginalized due to gender, and members of the 2ELGBTQIA+ community.