Spa Receptionist
$18.5 - $20 per hourPart-time
Miraj Hammam Spa
Job Responsibility:
Job Title: Spa Receptionist
Join Our Team!
Miraj Hammam Spa is seeking a dedicated and hard-working Spa Receptionist to join our team. As a reputable spa with a large clientele base, we're expanding our hours from 9am-9pm and growing our team.
Our Ideal Candidate:
- Possesses superior customer service skills and can mediate situations with a calm and helpful demeanor
- Has a minimum of 5 years of customer service or management experience
- Can continuously uphold and enhance policies and procedures to ensure a positive experience for employees and customers
- Takes initiative and builds sincere relationships with customers
- Addresses on-site customer issues effectively
- Understands and aligns with our standard of providing exceptional customer experiences
Day-to-Day Operations:
- Monitor and respond to company emails, participate in discussions, and offer solutions
- Perform multiple roles as needed
- Assist with the growth and development of spa management, aesthetician, massage therapists, and other team members
- Ensure the highest quality service is provided efficiently and complete job functions daily at the highest level
- Understand and align with the Middle Eastern culture and concept of our business model
- Maintain brand facility standards
- Coordinate systems and manage client reviews, surveys, and concerns within a 24-hour period or less
Schedule:
- Must be willing to work opening/closing and weekend shifts
- Opening Shift: 8:00 AM - 3:30 PM
- Closing Shift: 3:30 PM - 10:00 PM
- Opening and Closing shifts will alternate
If you're a motivated and customer-focused individual, please submit your application to join our team!
Job Types: Full-time, Part-time, Permanent
Pay: $18.50-$20.00 per hour
Benefits:
- Dental care
- Vision care
Shift:
- 8 hour shift
- Day shift
- Morning shift
- Night shift
Work days:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 5 years (required)
- Sales: 5 years (required)
Work Location: In person
Vacancy posted 7 days ago
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