Junior Product Manager - Digital Credentials - MSON #19

Job Title: Junior Product Manager – Digital Credentials

Job Category: Product Management

Location: Toronto, ON, Canada

Experience: 0–3 Years

Job Summary

We are seeking a motivated Junior Product Manager – Digital Credentials to support the development and enhancement of digital credential solutions, digital wallets, and enterprise credential platforms.

The successful candidate will work with senior product managers, engineering teams, UX/UI designers, security specialists, and business stakeholders to gather requirements, support product roadmap planning, maintain product documentation, and coordinate Agile delivery activities.

This role is ideal for candidates interested in digital identity, verifiable credentials, identity and access management (IAM), and secure digital products.

Key Responsibilities

Product Planning and Roadmap Support

• Assist in maintaining product roadmaps, feature backlogs, and product development plans.
• Support product discovery activities by gathering business requirements, customer feedback, and market insights.
• Conduct basic market research and competitor analysis to identify product opportunities.
• Help define product features, user needs, and business objectives in collaboration with senior product managers.
• Track product milestones, dependencies, priorities, and delivery progress.
• Assist in preparing product presentations, status reports, and stakeholder updates.

Requirements Management

• Support the preparation and maintenance of Market Requirements Documents (MRDs), Product Requirements Documents (PRDs), and feature specifications.
• Gather and document business, functional, and non-functional requirements.
• Translate stakeholder input into user stories, acceptance criteria, and backlog items.
• Collaborate with engineering and design teams to clarify requirements and expected product behavior.
• Maintain product documentation and ensure requirements remain aligned with business objectives.
• Assist in validating delivered features against defined requirements.

Digital Credentials and Wallets

• Develop an understanding of digital credentials, verifiable credentials, digital wallets, and credential lifecycle management.
• Support requirements gathering for credential issuance, storage, presentation, verification, and revocation.
• Assist in identifying user needs related to secure credential access, portability, and usability.
• Help document use cases for enterprise credential platforms and digital identity solutions.
• Collaborate with technical teams to understand dependencies between credential services, identity systems, and user-facing applications.
• Monitor emerging trends in digital identity and credential management.

Agile Product Delivery

• Support Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Coordinate with product owners, developers, QA teams, and designers to support delivery activities.
• Track sprint progress, feature dependencies, risks, and outstanding decisions.
• Help prioritize backlog items based on business value, customer needs, and delivery priorities.
• Participate in user acceptance testing and document feedback and defects.
• Support release planning and post-release product reviews.

Security, Privacy, and IAM

• Assist in documenting security and privacy requirements for digital identity and credential products.
• Develop an understanding of identity and access management concepts, authentication, authorization, and access controls.
• Support the identification of privacy considerations related to personal information and credential data.
• Collaborate with security and compliance teams to ensure product requirements address applicable controls.
• Help document consent, data minimization, access management, and credential protection requirements.
• Escalate potential security, privacy, and compliance concerns to the appropriate stakeholders.

Required Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Product Management, or a related field.
• 0–3 years of experience in product management, business analysis, product operations, digital products, or related roles.
• Basic understanding of product lifecycle management and Agile delivery practices.
• Familiarity with requirements gathering, user stories, acceptance criteria, and product documentation.
• Strong written and verbal communication skills.
• Ability to collaborate with technical and non-technical stakeholders.
• Strong organizational, analytical, and problem-solving skills.
• Interest in digital identity, digital credentials, IAM, and secure digital products.

Preferred Qualifications

• Exposure to digital wallets, verifiable credentials, identity platforms, or authentication solutions.
• Familiarity with Agile methodologies and product backlog management.
• Experience supporting product discovery, user research, or customer feedback analysis.
• Basic understanding of information security, privacy principles, and identity management.
• Relevant coursework or certifications in product management, Agile practices, or business analysis.