Telecom Business Consultant Role at Infosys

Lead transformative consulting initiatives in the Telecom sector with Infosys, working with giants like Bell Canada and T-Mobile. This Principal role focuses on AI-enabled customer engagement and technology transformation. As a Principal Business Consultant, you'll be integral to defining client solutions in the rapidly evolving CMT industry. Your role will require collaboration across teams to refine business architecture and lead large-scale consulting projects. You will facilitate workshops, provide advisory leadership, and develop strategies to improve client operations and customer services. Key Responsibilities: • Develop and implement telecom transformation roadmaps • Guide strategy and operations consulting teams • Facilitate client workshops for service operation enhancements • Engage in business solution architecture definition • Assist in opportunity identification and proposal development Requirements: • Minimum 7 years' experience in CMT consulting • Bachelor’s degree; eligible to travel for client engagements • Expertise in telecom operations including customer services • Understanding of complex business systems and platforms • Proven track record in managing consulting pursuits Elevate your career in consulting and make a significant impact on the telecom industry with Infosys. #J-18808-Ljbffr