Commercial Manager

We flawlessly deliver products and services that enable greater safety, reliability, efficiency, and sustainability to industrial operations worldwide. We care, collectively and individually for each other, our customers, the environment, and our company’s performance.
Reporting to the Director of Supply Chain, the Commercial Manager oversees three critical functions within the supply chain: ensure that winning bid proposals are drafted and ready for delivery to potential clients within the agreed upon turnaround times, ensuring accurate and timely quoting, and managing effective sourcing strategies.-all while aligning with and supporting CB's vision and mission.
PRIMARY RESPONSIBILITIESBid Preparation & Proposal Writing
Draft government and non-government proposals, and facilitate the sales efforts by generating proposals;
Effective manage your proposal workload to ensure proposals are drafted within the time allotted;
Ensuring proposal integrity by validating information accuracy;
Communicate with the sales team on a regular basis to provide updates on proposals;
Ensure the relationships with other team members are productive and free from conflict;
Participate inthe sales meetings monthly to observe the workload and collect feedback.
Quotations Management
Lead initiatives to evaluate, streamline, and automate the quotation process, identifying bottlenecks and opportunities for improvement;
Oversee the development and integration of quoting tools and systems, ensuring alignment with company goals and scalability for future growth;
Work closely with sales, procurement, and finance teams to align quoting processes with overall business strategies and goals;
Track key metrics such as response times, quotation accuracy, and win/loss ratios to guide process improvement decisions;
Develop standardized quotation templates and ensure alignment with company pricing policies and customer agreements.
Quality Control
Oversee and support the quality control team in ensuring accurate interpretation and adherence to product specifications, meeting all customer requirements;
Identify and implement process improvements to enhance efficiency and thoroughness in compliance verification;
Facilitate collaboration among the quality control team, sales, and supply chain departments to ensure correct products are quoted and produced in alignment with customer specifications.
Sourcing
Align with the SBM team in selecting strategic vendors while building sourcing processes and supervising the sourcing team;
Drive the sourcing strategy for key products and services to ensure a reliable and cost-effective supply chain.
Collaborate with SBMs to establish and maintain strong relationships with suppliers;
Contribute to the vendor scorecard evaluation conducted by SBMs to identify and qualify new suppliers based on quality, cost, and delivery performance;
Ensure compliance with quality standards, delivery requirements, and service level agreements (SLAs).
People Management
Lead, mentor, and develop a high-performing team, fostering a positive and collaborative work environment;
Set clear performance expectations and provide regular feedback and coaching;
Conduct performance reviews and develop individual development plans to support career growth;
Promote a culture of continuous improvement and professional development within the team.
ROLE REQUIREMENTSThe following skills, knowledge, experience, attitudes & attributes are required to perform this role.
Skills, Knowledge & Experience:
Evidence-based decision making
Effective oral and writing communication skills
Results driven and detail-oriented
Quick learner and eager to learn
Process oriented and organized
Excellent analytical skills
Cross-Functional Collaboration
Able to work well independently as well as in a team
Proficient with Microsoft Office suite, especially in Excel or Access
Shows attentiveness by accurately understanding and responding to others' perspectives.
Committed to achieving goals and consistently striving for high standards of success.
Works effectively with colleagues, actively contributing to team success and fostering a positive work environment.
Able to tailors communication style to the audience, ensuring messages are clear and resonate with different stakeholders.
Earns trust through consistent, reliable actions, demonstrating honesty and professionalism in all interactions.
Proactively fosters meaningful connections both inside and outside the organization to drive collaboration.
Takes initiative and promotes mutual respect, ensuring open communication and accountability.
Identifies solutions quickly and creatively when faced with challenges or limited resources.
Handles setbacks, rejection, or confrontation with tact, maintaining a positive outlook and professionalism under pressure.
Takes ownership of tasks, setting personal goals and maintaining discipline in daily work.
Actively seeks opportunities for growth and stays open to new ideas and methods.
Engage in no behavior that is damaging to - or in competition with - our company policies.
PERFORMANCE MEASURESThe following performance measures (i.E. KPIs) will be used to measure successful performance against established benchmarks.
Weekly proposals created
Detail of additional information collected to properly draft a complete proposal
Number of winning quotes and bids per year
KEY RELATIONSHIPSThe following list identifies the key relationships on which this role has direct influence upon or association with.
Data Management and Rebate Team
Marketing
Customers
CB CULTURE REQUIREMENTS
Dedicated to making sound, evidence-based decisions, with a focus on what is best for CB.
Committed to creating win/win/win relationships and co-creating solutions collaboratively.
Drive and own my continuous personal and professional development;
and actively solicit constructive feedback.
Diligently follow, and seek to improve, organizational processes and procedures, with care (action).
Accept accountability for achieving performance targets and KPIs.
Conduct myself with respect, dignity, and integrity;
and own my own thoughts, emotions and actions.
Remain mindful of my judgements and treat myself and others with empathy (feeling), compassion, and respect.
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