Manager, Learning and Development (GTA, ON, CA)

Job Requisition Id: 200991 
Business Function: Human Resources 
Primary City: GTA 
Province:  Ontario 
Employment Type: Full-Time 
Employment Status:  Permanent 
Language Requirement: English Essential 
Employee Class and Level: CPMGA02 
Number of Vacancies 1 
Job Closing Date (YYYY-MM-DD): 2026/06/11

Job Description

The Manager, Learning and Development identifies, develops, and delivers learning solutions that target key business priorities.

Job Responsibilities

Below are the main job requirements and responsibilities for the Manager, Learning and Development.

• Leads, manages, and coaches staff and project teams to design innovative, practical, cost-effective learning solutions that that meet national standards and are delivered on time and on budget.

• Consults with business leaders to identify their employee’s most critical learning needs and design and deliver effective learning solutions that meet these needs. Provides strategic recommendations to business leaders in their prioritization, budgeting and deployment of learning programs within their operations.

• Contributes thought leadership and best practices to the learning team to improve both the effectiveness and efficiency of learning company-wide. Makes informed decisions on complex issues arising through all phases of the ADDIE framework, ensuring consistency with strategies, priorities, and processes. When established procedures and alternatives do not exist, identifies innovative and successful means to make decisions and to exercise good judgment.

Job Responsibilities (continued)

• Develops and cultivates relationships with internal stakeholders, subject matter experts and functional experts in order to achieve collaboration on projects.

• Creates, grants and manages supplier request for proposals. Manages external suppliers to facilitate the delivery of high quality learning programs within sourcing management policies and according to the agreed upon timeline, budget and quality.

• Manages all costs associated with the design and development of learning solutions associated with portfolio including suppliers AV, graphics, translation, material production, and distribution.

• Monitors and assesses training portfolio and impact of learning solutions on business goals and revises learning strategy (including budget) as required to improve both the effectiveness and efficiency of training.

Qualifications

Education

• Completed post-secondary, preferably in a related field such as education, organizational development, psychology, sociology, business, or Human Resources. 

Experience

• 3 to 5 years of relevant functional experience.
• 2 or more years’ experience in a supervisory capacity.

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs.
• Excellent team building and leadership skills and experience.
• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving.
• Strong interpersonal skills with an ability to build and maintain relationships.
• Strong oral and written communication skills.
• One or more years of experience in a unionized environment an asset.
• Professional certification in the Training and Development discipline would be an asset.
  

Other Information

Canada Post’s values and behaviours 

Our Values - Trust , Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. 

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. 

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website .