Process Supervisor

Redpath Sugar Ltd. is located on Toronto’s historic downtown waterfront and has been part of Canada’s heritage for over 160 years. Redpath Sugar Ltd. is part of ASR Group which is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. In addition to Redpath Sugar Ltd. and across North America, ASR Group owns and operates sugar refineries, located in Louisiana, New York, California, Maryland, and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal and Italy. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.
OverviewThe Process Supervisor is responsible for the safe, efficient, and environmentally compliant operation of crystallization, evaporation, pan floor, and associated boiler and heating systems up to and including all yellow syrup production along with specialty syrup and blends. A key focus of this role is the Sugar Crystallization & Evaporation process.
Primary Duties And ResponsibilitiesSafety, Quality, Environmental & Energy Leadership
Accountable for the health and safety of all personnel working within crystallization, evaporation, pan floor, and boiler operations.
Promotes a strong safety and energy-aware culture through leadership, coaching, and visible presence on the floor.
Operations & Process Control
Oversees crystallization, evaporation, pan boiling, syrup blending, granulation, and associated heating systems.
Responsible for specialty syrup blends and large-grain granulation processes.
Required to assume the duties of Sugar Boiler when necessary.
Training, Testing & Competency Management (Primary Emphasis)
Develops, delivers, and maintains formal training, and authorization programs for all process staff.
Conducts written, practical, and on-the-job competency assessments for personnel operating boilers, pans, evaporators, and associated energy systems.
Ensures all Boiler Operators, Forepersons, Supervisors, and Engineers are properly trained, tested, certified where required, and competent to perform assigned duties.
Identifies competency gaps and implements targeted training, mentoring, and corrective development plans.
Maintains accurate training, qualifications, and compliance records in support of audits and regulatory requirements.
Leadership & Supervision
Schedules, directs, and monitors the work of hourly and supervisory personnel within the department.
Provides technical guidance, coaching, and performance feedback across all levels of process staff.
Evaluates operational performance and adjusts staffing and work schedules to meet safety, quality, and production requirements.
Interdepartmental Collaboration
Acts as the primary liaison with Powerhouse to coordinate steam supply, condensate return, and energy usage in support of production demands.
Maintenance & Engineering
Equipment, reliability, servicing, and improvement
Laboratory & Quality: Product quality and environmental control
Packaging: Coordination to meet granulated and soft sugar production demands
Powerhouse: Steam, utilities, energy compliance, and production alignment
This role is also responsible for other duties as assigned.
Required Skills
Ability to communicate effectively across all levels of the organization.
Recognized technical abilities and practical experience with strong capabilities in the following areas:
Theory/functionality of manufacturing systems and unit operations;
Manage multiple projects with overlapping tasks and work independently with minimal supervision.
Proficient skills specifically in Microsoft Word, Excel, PowerPoint and Outlook are required.
Educational & Experience
B.S. degree (or technology diploma) in Engineering, Process Science or related field from an accredited college/university.
5+ years of experience in Process engineering echnology, Process development, quality engineering, or manufacturing.
Minimum Engineering technologist diploma
Minimum 2 years of manufacturing or process industry experience (sugar or heavy process industry preferred)
Demonstrated mechanical and electrical aptitude
Proven experience in training, testing, and qualifying process personnel
Strong understanding of boiler operations, steam systems, and energy management principles
SUPERVISORY RESPONSIBILITY
Yes
RECRUITMENT PROCESS
Candidates will take part in multiple interviews, and other testing as required as part of the recruitment and assessment process.
Salary Range/Compensation
$68,000 to $118,000
The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.
This is a vacant position.
Job applicants must already be legally eligible to work for Redpath Sugar Ltd. in a full-time permanent role. The company does not provide immigration sponsorship or support for this role.
For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success. Redpath Sugar Ltd. is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.
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