Security Operations Centre (SOC) Operator

Securiguard Services Ltd. is expanding its operations into Regina, Saskatchewan, and we are seeking a highly capable and driven Security Operations Centre Operator/Control Room Operator to support the field operations in one of industrial sites.The ideal candidate is professional, detail-oriented, comfortable working with technology, and able to remain calm under pressure. While previous SOC or control room experience is considered an asset, training will be provided to suitable candidates with strong communication and problem-solving skills.Location: Co-op Refinery, Regina Schedule: 12-hour continental rotating shiftsRotation between days and overnights every two weeksAvailable shift patterns:6:00 AM - 6:00 PM / 6:00 PM - 6:00 AM8:00 AM - 8:00 PM / 8:00 PM - 8:00 AMIncludes weekdays, weekends, and holidays as scheduledDuties:Security Monitoring & SurveillanceMonitor CCTV cameras, alarm systems, access control systems, and life safety systemsIdentify and report suspicious activity, security concerns, or system irregularitiesRespond to alarms and incoming service requests in a timely mannerMaintain awareness of ongoing incidents and operational activityDispatch & CommunicationsDispatch security personnel to incidents, patrol requests, and emergency callsMaintain professional communication with guards, supervisors, clients, and emergency servicesOperate radios, telephones, email, and internal communication systemsEscalate incidents following established procedures and protocolsIncident Reporting & DocumentationComplete accurate incident reports, activity logs, and shift summariesDocument all incidents, alarms, and communications within reporting systemsMaintain confidentiality and professionalism when handling sensitive informationAccess Control & Administrative SupportMonitor and manage access control activityAssist with badge access requests, visitor management, and credential administrationSupport basic troubleshooting of security systems when requiredEmergency Response SupportAssist with emergency response coordination during fire, medical, safety, or security incidentsFollow site emergency procedures and escalation processesRemain calm and professional during high-pressure situationsQualifications & RequirementsWilling to obtain Saskatchewan Security LicenceHigh school diploma or equivalentStrong verbal and written communication skillsExcellent computer proficiency and ability to learn security software platformsAbility to multitask and work in a fast-paced environmentStrong attention to detail and problem-solving skillsAbility to work independently and as part of a teamAvailability to work rotating shifts, including nights, weekends, and holidays What We OfferComprehensive benefits packagePermanent employment opportunitiesFull uniform provided at no costPaid training and site-specific orientationContinuing education covered through Securiguard universityCareer growth and advancement opportunitiesSupportive and team-oriented work environmentApply TodayThis could be more than just a job - it could be the start of a rewarding career. If you are ambitious, professional, and ready to become a Securiguard Security Professional, we want to hear from you.