2026-049 Direct Service Worker - (Multiple Vacancies)

Competition No.: 2026-049
Position: Direct Service Worker (Multiple Vacancies)
Classification: DSW Pay Scale: $64,395.54 - $91,474.78
Conditions:

• Full Time Permanent (Unionized) 
• An Eligibility List may be established for future openings 
• Preference will be given to internal candidates

Location: 1410 Mountain Avenue, Winnipeg
Closing Date: Open Until Filled
How to apply: Email: [email protected] or Fax: View phone number on jobs.amik.ca

Vision - Mino Pimatiziwin

Living a good life for our children, families and communities now and for our future

Mission- Southeast Child and Family Services supports the children, families, and communities with providing respectful, caring, and supportive preventative and protection services to promote the well-being and safety of the children, families, and communities.

Reporting to the Unit Supervisor, the Direct Service Worker is responsible for managing both short and long-term case protection and child-in-care files. This role ensures compliance with all Child and Family Services acts, regulations, and standards, while supporting families and prioritizing the safety and well-being of children in alignment with Southeast cultural and community values.

RESPONSIBILITES: 

· Providing protection and prevention services to the children and families of the designated First Nations community.

· Carrying and managing caseloads specific to Family Protection and Children-In-Care with prescribed timelines.

· Working in and intervening with crisis situations in an appropriate and timely manner.

· Establishing and maintaining partnerships with community resources for clients as well as team members.

· Participating in Agency events, training, and working flexible hours as required.

· Group facilitation; team building and decision-making; taking initiative; problem-solving, leading, planning, coordinating, and facilitating meetings; de-escalating conflict; and provide solutions.

· Excellent case and file management skills; stress management; time management; and documentation detail (e.g., CFSIS, IM, etc.).

· Working in a team-based environment as well as independent responsibilities.

· Willing and able to travel to designated First Nations communities and rural areas as required.

· Other duties as assigned.

QUALIFICATIONS:

·  Bachelor of Social Work (an equivalent combination of education and experience may be considered).

·  A minimum of two (2) years’ experience in front-line case management with Children-in-Care and families.

·  Experience conducting investigations including gathering and analyzing information to implement appropriate action(s)

·  Demonstrated working knowledge of and familiarity with: 

o Indigenous culture and an understanding of the rural cultural environment.

o The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and   families; Indigenous  child welfare practices; First Nations history; and colonization.

o Crisis intervention; child protection investigations; assessment of high-risk situations to determine appropriate response times.

o Substance abuse; family violence; child abuse/neglect; grief and loss issues; and community resources.

· Excellent verbal and written communication skills (specific to documentation and report writing).

· Working knowledge of Microsoft Office (i.e., Word, Excel, and Outlook), CFSIS, and IM.

· Valid driver’s license; a reliable vehicle.

· Satisfactory Criminal Record; Child Abuse Registry; and Prior Contact Check.

Preference will be given to Southeast members and Indigenous (First Nations, Métis, or Inuit) candidates meeting the position requirements. All Indigenous applicants are asked to self-declare within their cover letter. We thank all applicants; however, only those candidates selected for an interview will be contacted.

We offer competitive wages and an exceptional benefits package.