Service Administrator

At Flynn, it's not just a job, it's a career

Location: Winnipeg, MB

Employment Type: Office, Salaried, Full-Time

Job Functions: Administration, Organization, Coordination

Industry: Building Envelope  

This position will be based out of our Winnipeg location, reporting to the Service Manager. The Service Administrator plays a key role in supporting the Service Department by managing documentation, coordinating administrative tasks, and ensuring accurate records to enable smooth and efficient service operations.

Day in the Life:

• Manage a high volume of files and project documents, ensuring accuracy in records like work orders, quotes, and purchase orders etc.

• Maintain up-to-date customer contact details and service documentation.

• Direct inquiries appropriately by understanding team roles within the Service Department.

• Support service billing through Accounts Payable and Receivable processes.

• Collaborate with internal teams to keep project documentation complete and accessible.

• Handle full-cycle invoicing, including billing, and approving purchase orders.

• Prepare warranty and insurance documents as needed (e.g., standard, OIRCA).

• Create and close subcontracts and submit pay requests.

• Monitor corporate card use and expense reports from field staff.

• Lead and schedule department meetings (e.g., Work on Hand meetings).

• Respond to customer inquiries and dispatch crews for service calls.

• Provide administrative support to the Service team and assist with other tasks as needed.

What we Offer:

Competitive wages and benefits

RRSP matching

Great environment where our motto is “Flynn Family Winning Together”!

On-going career development programs through our in-house Flynn University and eLearning courses

What we are Seeking:

• Experience in a construction or service-related environment is an asset.

• Minimum of 2 years in an administrative role preferred.

• Experience with invoicing and basic accounting procedures is considered an asset.

• Highly organized, self-motivated, and able to work with a sense of urgency.

• Comfortable in a fast-paced environment with the ability to adapt quickly.

• Skilled at managing priorities and handling a high-volume workload efficiently.

• Strong customer service orientation with a professional and courteous phone manner.

• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.

#LI-IC1

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.