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customer service representative supervisor

$37 per hour
Full-time

MYTAXEXPERT INC.

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Requisition materials and supplies
  • Organize and maintain inventory

Supervision

  • Customer service clerk
  • Information clerks

Experience and specialization

Computer and technology knowledge

  • MS Office

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Large workload

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Reliability
  • Team player
Vacancy posted 18 hours ago
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