Gestionnaire de cas sur le terrain, Bilingue - Bilingual Field Case Manager- Montreal, QC -18-Month Contract

Cencora seeks a bilingual field case manager for an 18-month contract in Montreal to support patient enrollment, insurance authorization, and ongoing care coordination for therapeutic programs. The role bridges prescribing physicians, patients, and payers to accelerate therapy access.

Responsibilities

• Enroll patients into programs and prepare special authorization requests for public or private insurers
• Provide treatment guidance to patients and physicians; coordinate ongoing care monitoring
• Navigate insurance coverage and financial assistance options directly with insurers and patients
• Monitor adverse events and report through standard operating procedures
• Support program evaluation and suggest improvements to service quality and patient outcomes

Requirements

• Bilingual fluency in English and French
• Clinical or healthcare background with knowledge of nursing standards
• Experience navigating public and private insurance authorization processes
• Strong organizational and documentation skills
• Ability to coordinate across multiple stakeholders and manage sensitive patient information