Account Supervisor

Updated: September 28, 2026
Location: Remote, Canada
Job ID: 18130

You are intelligent, passionate, and able to affect change.

In this role, you will work on high-visibility, large-scale projects while maintaining close individual relationships. You will serve as a reliable manager to direct reports throughout project development and implementation. You will:

• Manage client budgets (timely estimate submissions and compliance; prompt revision if required); manage client demands & agreed budget
• Assist in financial control of account, both utilization and profitability; partner with account biller to facilitate accurate monthly invoicing, follow up on accounts receivables; help prepare regular reporting/reconciliations
• Partner with creative services manager and creative team leader to manage and lead the team in all aspects of project development; ensure delivery of breakthrough ideas/work consistent with brand positioning and GSW-W standards (i.e., excellent creative, on target strategically, on time, and on budget)
• Help facilitate a strong, cohesive team that is focused on priorities, knowledgeable about client(s)’ products and services
• Manage team communication (specific to project management)
• Minimum 5 years of relevant client experience in marketing or other related disciplines OR Minimum 5 years of relevant agency experience
• US Pharmaceutical experience required
• Must be willing to work Eastern Time Zone hours regularly
• Proficiency with Veeva Vault submission process
• Ability to multitask and perform under pressure in a fast-paced environment
• Strong knowledge of general pharmaceutical marketing and sales, as well as disease state and product science, therapeutic market, and competition

Desired Requirements:

• Individual should be a self-starter/self-motivator

The annual base salary for this position ranges from $90K to $105 CAD. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.

At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health ® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients.