Key Account Manager - Winnipeg

Key Account Manager - Winnipeg(The preferred candidate for this role will be based in Winnipegand willbe responsible for covering the Manitoba & Thunder Bay, ONterritory.Note that the territoryscopecould change.)
Pharmacosmos Canada has appointed Jay Harvey, Senior Recruitment Consultant of Lock Search Group, to support its expansion into the Canadian market. Pharmacosmos is a global pioneer in carbohydrate chemistry and a recognized leader in the development of innovative treatments for patients with iron deficiency and iron deficiency anaemia. As the organization continues to grow its presence in Canada, we are seeking a dynamic professional to join the team and play a key role in this exciting phase of expansion.
Explore Pharmacosmos -
ABOUT PHARMACOSMOS CANADAPharmacosmos is a global, family-owned pharmaceutical company with deep expertise in carbohydrate chemistry and cell cycle biology. The organization develops innovative therapies addressing unmet patient needs, with a particular focus on iron metabolism and blood-related disorders. Pharmacosmos has established its new Canadian affiliate in Mississauga, Ontario, marking a significant milestone in the organization’s growth and its commitment to serving patients in Canada. As part of this foundational team, the successful candidate will play a key role in building the local presence, shaping the affiliate’s culture, and supporting its long-term success.
Pharmacosmos is guided by a set of core values that define who they are:
People-Driven
- As a family-held company, Pharmacosmos is built on passionate and knowledgeable people. Integrity, open-mindedness, and respect guide all endeavours. Each individual involved in the journey — employees, partners, and end-users alike — is valued, with trust forming the foundation of all collaborations.
Committed to Quality
- Quality serves as both an inspiration and a driver of results. It reflects a commitment to excellence and continuous improvement, ensuring that quality is tangible across products, processes, and people. Quality is a promise upheld every day.
Innovating for Better Lives
- Innovation is central to improving the lives of humans and animals. Pharmacosmos addresses unmet needs through its expertise in iron and carbohydrate-based pharmaceuticals, taking a holistic and collaborative approach to research and innovation alongside scientific and medical communities to help set new standards.
JOB PURPOSEThe Key Account Manager (KAM) is responsible for developing and executing strategic account plans that drive sustainable growth, formulary access, and appropriate utilization within targeted health systems, hospitals, infusion clinics, and other key accounts. Acting as the primary commercial lead for assigned accounts, the KAM builds and maintains trusted relationships with decision-makers and influencers across clinical, pharmacy, administrative, and account related payer stakeholders. The KAM proactively identifies opportunities to secure, maintain, and expand formulary access by understanding customer priorities, navigating account-specific decision-making processes, and delivering value-based solutions aligned with organizational goals and patient needs. Through rigorous account planning, stakeholder engagement, and cross-functional collaboration, the KAM develops and executes customized strategies that advance account objectives while supporting national business priorities. Operating with a high degree of autonomy, the KAM assumes end-to-end accountability for account performance, including access milestones, customer engagement, business growth, and strategic initiative execution. The role requires a deep understanding of the healthcare ecosystem, customer dynamics, treatment pathways, and market access considerations to effectively influence adoption and utilization in a compliant and ethical manner. As a strategic partner to both customers and internal stakeholders, the KAM collaborates closely with Medical Affairs, Market Access and Commercial teams to coordinate resources, address barriers to access, and optimize the customer experience. The KAM also serves as the voice of the customer by providing actionable market intelligence, competitive insights, account-specific opportunities, and emerging trends that inform regional and national business planning. Success in this role is demonstrated through the ability to build long-term partnerships, execute strategic account plans, secure and grow formulary access, influence healthcare system stakeholders, and consistently deliver business results while maintaining the highest standards of compliance and professionalism. The preferred candidate for this role will be based in Winnipeg, Manitoba and will be responsible for covering the province of Manitoba and Thunder Bay, ON.
KEY RESPONSIBILITIESTerritory & Account Management
Achieves or exceeds all assigned territory sales objectives
Develops and executes comprehensive account strategies and territory business plans, which are aligned with national strategy and regional priorities
Identifies, profiles, maps and prioritizes target hospital accounts
Develops and implements detailed strategic account plans for high-priority accounts
Collaborates with Regional Market Access Manager to develop innovative value-based approaches that optimize access in hospitals (e.G. securing ideal hospital formulary listings).
Navigates hospital systems and reimbursement pathways to optimize access and product utilization
Identifies opportunities for account growth, cross-functional collaboration, and operational efficiency
Maintain accurate account records, call documentation, and budget tracking
Customer Engagement & Commercial Execution
Builds and maintains strong relationships with key stakeholders including physicians, pharmacists, nurses, administrators, and hospital formulary decision-makers
Delivers high-quality, compliant customer interactions aligned with brand strategy and approved messaging
Demonstrates strong clinical and product knowledge to support scientific and value-based discussions
Differentiates products effectively in competitive hospital environment
Executes marketing initiatives, campaigns, and educational programs at the territory level
Provides timely and actionable field insights on customer trends, competitive intelligence, and market dynamics
Cross-Functional Collaboration
Partners closely with the Regional Business Manager to align on territory strategy and performance objectives
Collaborates with Medical Affairs, Patient Access, Marketing and co-promotion partners to support educational initiatives and account needs
Contributes insights to regional and national planning processes and business reviews
Participates actively in regional and national sales meetings
Policies, Procedures & Compliance
Demonstrate the Pharmacosmos Values and Way of Working and ensures compliance with all company policies, procedures, and codes of conduct, as well as applicable Canadian laws and pharmaceutical industry regulations, including Health Canada guidelines, ethical standards, data privacy legislation, and health and security requirements
Maintains the highest standards of integrity, documentation accuracy, and regulatory compliance in all activities
Ensures compliance with expense policies and monitors regional spend in alignment with approved budgets
Addresses employee policy or compliance violations promptly and appropriately
Adheres to all administrative and reporting requirements as directed by the Senior Director, Sales and Commercial Excellence, Regional Business Manager and Pharmacosmos Canada Inc.
QUALIFICATIONSEducation
Bachelor's degree in life sciences, business, or related fieldrequired
Advanced degree is an asset.
Experience
5+ years of progressive pharmaceutical or biotech sales experience
Experience in hospital key account management settings, including P&T submissions preferred
Experience working with iron infusions, Anaemia, Haematology, Women’s Health, Gastroenterology, Oncology and/or Nephrology an asset
Demonstrated success in driving commercial success of specialty care products and in a hospital setting.
Familiarity with Canadian healthcare landscape, reimbursement pathways, and compliance standards.
Skills / Competencies
Strong strategic account planning and execution capability
Excellent relationship-building and stakeholder management skills
High level of business acumen and analytical thinking
Strong negotiation and influencing skills
Ability to work independently in a field-based, entrepreneurial environment
Excellent communication and presentation skills
High level of compliance awareness and ethical judgment
Results-oriented with strong accountability and ownership mindset
Other Requirements
Travel required. Specific amount will vary by territory.
Mandatory to have active driver’s license
Languages:Englishrequired.
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