Bylaw Enforcement Supervisor

Job Responsibility:

Bylaw Enforcement Supervisor

(Regular Full-Time) Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC's Top Employers for six years, the District offers regular professional development opportunities and a competitive total compensation package including a nine-day fortnight and hybrid work options. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver is an excellent place to work. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver. The Bylaw Services department is recruiting for a regular full-time Bylaw Enforcement Supervisor to join their team. This is inspectional and regulatory work of a supervisory nature in the enforcement of specified bylaws. Reporting to the Chief Bylaw Officer, this role investigates and processes complaints, supervises the work of a group of bylaw and parking bylaw enforcement officers, and a clerk, assists in the preparation of branch policies and new bylaws, gathers evidence and appears in court, and assists other departments on their bylaw enforcement problems. The work involves considerable public relations contact and requires considerable independent judgement, action, tact, professionalism and diplomacy within policy, bylaw and regulation limits. In this role you will:

• Investigate and process bylaw complaints concerning infractions and violations, enforce regulations and bylaws relating to unsightly premises, noise, streets and traffic, conservation, signs, nuisances, dogs, sprinkling, buildings, waste removal or any other related matters; and handle complex or controversial enforcement matters.
• Plan, assign, supervise and review the work of a small group of employees engaged in Municipal and Streets and Traffic Bylaw enforcement and other bylaws as required; and participate in selection, training and performance evaluation.
• Prepare reports, maintain records and correspondence related to the work performed, assist in the development of, and amendment to, the branch's policies and procedures; assist in the preparation of new bylaws and the revision of existing bylaws.
• Gather evidence and appear in court as witness for prosecutions as required and swears information at provincial court. Screen ticket disputes and ensure quality of evidence reports for adjudication hearings.
• Assist other departments in their enforcement of regulations and bylaws; explain and interpret bylaws and regulations to the public and attend meetings as required.
• Respond to enquiries from public by email, phone or other communication methods.
• Deliver summonses and subpoenas on behalf of the District.
• Performs related work as required.

The successful candidate will have:

• Considerable knowledge of the bylaws and regulations related to the work.
• Sound knowledge of court procedures and legality of various types of evidence.
• Sound knowledge of the geography and street locations in the District.
• The ability to investigate complaints and enforce bylaws and regulations with tact, impartiality, firmness and use of sound judgement.
• The ability to plan, assign, supervise and review the work of a small group of subordinates engaged in bylaw enforcement work, and to participate in the selection, training and performance evaluation of same.
• The ability to maintain an effective work program and to interpret and explain bylaws and regulations to the public, and to maintain liaison with a variety of internal and external contacts.
• The ability to prepare correspondence, records and reports related to the work.
• The ability to prepare and present evidence in court.
• The ability to operate common office equipment and proficiency with MS Office.

Qualifications Completion of Grade 12, plus sound experience in inspectional and enforcement work, including some supervisory experience; OR an equivalent combination of training and experience. Completion of Justice Institute of B.C. Bylaw Investigative courses, Levels 1 and 2 or an equivalent would be considered an asset. A valid BC Drivers License is required and ability to acquire and maintain a RCMP Reliability Security Clearance required to work in the RCMP detachment. Details Salary: The pay range for this unionized position is $39.14 to $46.07 per hour (2024 rates) Hours of Work: 40 hours per week Apply The District of North Vancouver is committed to creating a diverse, inclusive, and accessible work environment. If you have what we're looking for and have a passion to serve people and the community, a demonstrated understanding of safety, a commitment to supporting a healthy and safe workplace, and a willingness to take further safety training as required, we would like to hear from you. Please apply on-line at by August 28. 2024 , to be considered. If you require accommodation to participate in the recruitment process, please inform us when we contact you. We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted. We respectfully acknowledge the Coast Salish peoples, specifically the x?m?thk??y??m (Musqueam), S?wx?wú7mesh Úxwumixw (Squamish), and s?lilw?ta? (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.