Director Information Technology at Niagara Casinos

Take charge as Director of Information Technology at Niagara Casinos, where you’ll ensure IT systems are resilient, secure, and business-aligned. This major role focuses on optimizing IT infrastructure and cloud service performance. You will facilitate day-to-day IT operations while collaborating with other leaders to execute the IT strategic plan effectively. Your role incorporates oversight of service management processes, key metrics, and maintaining compliance in a regulated environment, focusing on top-notch customer service delivery. Key Responsibilities: • Oversee cloud platforms, network services, and operational support • Review and suggest improvements to departmental processes • Manage operational expenses and vendor relations • Direct IT service management in line with ITIL • Lead various infrastructure-related projects and system upgrades Requirements: • University Degree in IT or equivalent experience • At least 8 years in IT management with a senior focus • Proficiency in Microsoft technologies and networking • ITIL certification and Casino Operations knowledge preferred • Excellent communication and organizational capabilities Drive effective IT operations and systems security at Niagara Casinos as their Director of Information Technology. #J-18808-Ljbffr