Analytical Instruments Field Service Engineer
Allozymes
Support analytical laboratories as an Agilent Field Service Engineer, installing and optimizing instruments, software, and networks at customer sites. Travel 25% with remote work available.This full-time Field Service Engineer role supports scientists by resolving equipment and software issues. You will deliver integrated solutions, perform repairs, and advise customers on configurations and preventive maintenance. Agilent values clear communication, creativity, continuous learning, and strong customer service.Key Responsibilities:
Install and optimize hardware, software, and network configurationsDiagnose product performance problems at customer laboratoriesPerform maintenance and repair servicesAdvise customers on preventive maintenance and configurationsManage technical escalations with Agilent support teamsRequirements:
Science degree or relevant work experienceFive years with LC, LCMS, or LCQTOFExperience troubleshooting and solving technical problemsClear, respectful, and timely communicationWillingness to travel and visit customersApply analytical instrumentation, troubleshooting, and customer service expertise while supporting Agilent laboratory solutions across customer sites.
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Install and optimize hardware, software, and network configurationsDiagnose product performance problems at customer laboratoriesPerform maintenance and repair servicesAdvise customers on preventive maintenance and configurationsManage technical escalations with Agilent support teamsRequirements:
Science degree or relevant work experienceFive years with LC, LCMS, or LCQTOFExperience troubleshooting and solving technical problemsClear, respectful, and timely communicationWillingness to travel and visit customersApply analytical instrumentation, troubleshooting, and customer service expertise while supporting Agilent laboratory solutions across customer sites.
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Vacancy posted 1 hour ago
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