Customer Service Representative Toronto

Deliver exceptional customer service in Toronto as a Customer Service Representative using telephone support and problem resolution skills. Address client needs professionally.

This Business Services role makes you the first point of contact for clients. You will answer inquiries, resolve issues, process orders, and manage accounts. Strong communication, organization, and multitasking support the goal of maintaining customer satisfaction.

Key Responsibilities:

• Answer inquiries through phone, email, and chat
• Resolve customer issues and complaints empathetically
• Process customer orders and manage accounts
• Maintain accurate interaction and transaction records
• Collaborate with departments to ensure customer satisfaction

Requirements:

• Excellent verbal and written communication skills
• Proven telephone customer service experience
• Experience resolving customer problems
• High school diploma or equivalent
• Strong organizational and multitasking skills

Apply your communication, account management, and problem resolution strengths as a Toronto Customer Service Representative serving Business Services clients.