Scrum Master

As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach and train on performance, practices and processes to accelerate value delivery. You will have responsibility for release management coordination and participate in scaling events and activities as you manage interdependencies across scrum teams and product areas. You will examine and drive team performance through metrics and find opportunities for the scrum team to deliver at optimal efficiency.  

Key Responsibilities  

Agile Facilitation & Coaching:  

• Act as a Scrum Master for multiple Agile teams, facilitating Agile ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.  

• Coach and mentor Scrum teams on Agile principles, helping them to become self-organized and cross-functional.  

• Drive continuous improvement within Agile teams, promoting best practices and fostering a culture of innovation and collaboration  

Delivery & Stakeholder Management:  

• Remove impediments or guide the team to remove impediments by finding the right personnel or resources to resolve issues.  

• Collaborate closely with Product Owners and Business Analysts to refine and prioritize the product backlog, ensuring alignment with business priorities.  

• Facilitate decision-making processes, helping teams to make informed decisions that support project delivery and business objectives.  

• Act as a liaison between development teams, business stakeholders and external vendors to ensure seamless communication and collaboration.  

Agile Metrics & Reporting:  

• Track sprint progress, team velocity and other Agile KPIs ensuring continuous optimization of workflows.  

• Ensure transparency and visibility to management by delivering data-driven insights on team performance.  

Technology & Process Improvement:  

• Drive Agile best practices within software development teams working on financial applications and services.  

• Promote automation and DevOps culture within Agile teams to enhance operational efficiency.  

Technical Skills & Qualifications  

• Deep understanding of Agile methodologies (Scrum, Kanban, SAFe) and Agile transformation within financial services.  

• Experience managing projects in banking, lending, fintech or financial services  

• Familiarity with financial transaction systems, payments processing and risk management frameworks.  

• Ability to engage both technical teams and business stakeholders, ensuring a shared vision of product delivery.  

• Skilled in facilitating cross-functional collaboration between engineering, product, security, risk, and compliance teams.  

• Proficiency in Agile tools such as Jira, Confluence, Azure DevOps, or equivalent project management software.  

• Experience coordinating software releases, maintaining documentation and overseeing software quality processes.  

EDUCATION   

• A college degree in Computer Science, Business, Finance or related field  

• Certified Scrum Master (CSM) or equivalent Agile certification (SAFe, PMI-ACP, PSM) 

• PMP (Project Management Professional) is a plus  

EXPERIENCE   

• 3–5 years of experience as a Scrum Master or Agile Project Manager within a financial service or fintech environment.  

• Proven track record of successfully implementing Agile methodologies and driving Agile transformations.  

• Strong leadership, communication and interpersonal skills with the ability to influence and collaborate effectively at all organizational levels.  

• Experience with Agile tools such as Azure DevOps, JIRA, Confluence, or similar software.  

• Experience working in retail banking, consumer lending, or financial technology operations is preferred.  

ADDITIONAL SKILLS  

• Strong knowledge of SQL, database structures and financial reporting systems.  

• Ability to perform business analysis to identify and implement automated financial solutions.  

• Comfortable leading Agile teams in a fast-paced, highly regulated environment.  

• Skilled in conflict resolution, servant leadership, and Agile coaching.

SALARY RANGE: $105,000 to $115,000 yearly

About MFSG – Our Commitment to Responsible Innovation

At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.