Full Time Guest Services Administrator

Job Responsibility:

We are looking to hire a Full Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

The ideal candidate must be flexible and open to working flexible schedules that will include evenings and weekends to meet clinic's operation needs.

Position is for 1-2 nights a week and every other weekend.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

HOURS OF OPERATION:

Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 4pm

Massage Addict is Canadian owned and Canada's first and largest membership-based massage therapy provider with over 95 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

RESPONSIBILITIES

· Provide outstanding client service; answering telephone calls and booking appointments

· Welcome clients by greeting and orienting them to the Clinic upon arrival

· Maintain a working knowledge of all Massage Addict services

· Provide administrative support to the Clinic; forms and documentation for new and existing clients

· Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

REQUIREMENTS & QUALIFICATIONS

· 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction

· Superior verbal communication and telephone skills

· Professional, good energy, calm, patient and friendly with great people skills

· Excellent organization and multitasking skills and the ability to work in a fast paced environment

· Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management

· Access to reliable transportation.

Job Type: Full-time

Pay: $16.00-$17.00 per hour

Expected hours: 36 - 38 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 3 years (required)

Work Location: In person

Application deadline: 2024-07-26Expected start date: 2024-07-29