Administrative Support III

Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM including encounter management, patient registration and information/cashier duties. Performing verification and validation for patient records as per provincial guidelines. Processing admission and registration of patients for both inpatient and outpatient services including emergency. Receive payments on behalf of finance, directing clients, visitors, staff etc. to appropriate departments/areas as needed. Reception and other related HIM duties. Ability to follow verbal and written processes precisely. Consistently ensures that protected health information remains private according to the Access to Information Act (ATIA) and Protection of Privacy Act (POPA). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Performs other Health Information Management related duties as needed. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services

Classification: Administrative Support III

Union: AUPE GSS

Unit and Program: GPRH Patient Registration

Primary Location: Grande Prairie Rgnl Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 18-AUG-2026

Employee Class: Casual/Relief

Date Available: 31-AUG-2026

Hours per Shift: 7.75, 12

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days, Evenings, Nights, Weekends, On Call

Days Off: Other

Minimum Salary: $25.72

Maximum Salary: $31.25

Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision. MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication. The position requires sitting for majority of the shifts, stretching, reaching, twisting and grasping are all actions that would possibly be required to perform during any given shift. Lifting up to 50 lbs at times is required.

Preferred Qualifications

Two (2) years related experience in a hospital or medical office setting preferred. Knowledge of Access to Information Act (ATIA) and Protection of Privacy Act (POPA). Recent customer service experience preferred. Ability to operate a computer and scanning equipment. Ability to multi-task, organize and prioritize tasks to meet deadlines. Ability to communicate and follow verbal and written instructions precisely.