Quality Systems Supervisor

At KDC/ONE, we are leaders in contract manufacturing and the largest manufacturer of deodorants in North America. At the heart of our values is excellence, which motivates us to make every effort to realize the projects of our clients. In addition to our major specializations, we continuously strive to innovate to design more than a thousand other beauty, health and hygiene products.The mission we are proposing:
Reporting to the Operations Quality Manager, the Quality Systems Supervisor (QS) is responsible for maintaining and continuously improving the quality systems that support QA and QC activities. He/she coordinates departmental activities, provides day-to-day support to the team, and ensures alignment with operational priorities. The supervisory role also covers risk management, document control, supplier qualification (excluding R&D), PCR management, change control processes, and the integration of new products (NPI).An overview of your new position
Supervise
the change management process by ensuring timely recording, assessment, execution, and closure of PCRs, as well as coordinating cross-functional impact analyses.Lead
risk management activities, including FMEA and hazard analyses, and ensure the implementation of mitigation plans.Ensure
supplier qualification and monitoring in collaboration with QA, QC, and Procurement.Oversee
document control activities and ensure governance of quality systems, including document lifecycle management, compliance, and traceability.Ensure
thorough preparation for audits and regulatory inspections.Manage
quality system data entry activities and drive NPI processes to ensure compliant and timely integration of new products.Manage
the stability program by ensuring protocol compliance, coordinating testing, and monitoring results.Analyze
stability data trends and elevate out-of-trend or out-of-specification results.Participate
in continuous improvement initiatives within the department and cross-functional teams and lead them as needed.Provide
Health & Safety leadership, ensuring team awareness and compliance (e.G., GEMBA walks, team meetings).Contribute
to a positive team culture by supporting communication and participating in performance management and recruitment activities.Act
as a true ambassador of KDC/ONE values.Strong understanding of change control (PCR), risk management, and supplier quality.Excellent organizational and analytical skills.Ability to manage multiple priorities and long-term improvement initiatives.Demonstrates effective interdepartmental collaboration across the organization.Excellent collaboration skills with multidisciplinary teams.What You Need to Know About This Position
Employment Status: PermanentHours per Week: 40 hrsNumber of Positions Available:Work Location: KnowltonStart Date: As Soon As PossibleYou are the ideal candidate if you have
Bachelor’s degree in Science, Engineering, or a related field.5 to 7 years of experience in a similar role, including at least 3 years in Quality Systems within a regulated environment.Proficiency with eQMS systems (document management, CAPA, change control);
Bilingual (French and English);
Bilingualism is essential, as the role involves frequent interactions with employees and clients.What we have to offer you
Bonus program based on company performance and meeting your goalsComprehensive group insurance program including;
prescription drugs, dental, vision, and moreShort and long-term disability insuranceRRSP: We contribute up to 4% of your salary, matching your contributionAccess to telemedicine service and employee support program including sleep resourcesReceive quality, custom personal protective equipmentOpportunities for advancement and internal mobility to develop your potential
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