Bilingual Inside Sales and Account Services

Job Responsibility:

Join The Hoya Vision Care Canada Team!

For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.

We are currently hiring an Bilingual Inside Sales + Account Services Specialist to work in our Mississauga, Ontario location!

Shifts Available: Monday - Friday 8:30am - 5:00pm

What's in it for you?

• Health/Dental/Vision Insurance
• Tuition Reimbursement
• RRSP Matching
• PTO and Paid Holidays
• And more!

What you'll do:

• Solicit, open and generate revenues from this customer channel to meet sales quotas. Maintain and grow defined inside sales territory. Achieve specific inside sales territory KPI's.
• Exceed defined number of sales calls per day.
• Develop sales strategies by account, based upon potential incremental business, and execute to meet/exceed established sales goals and objectives
• Execute high-quality calls to prospects in order to secure new accounts. Prospecting will make up approximately 50% of the job requirement. The remaining 50% is managing current active accounts and fulfilling the duties of the Account Services role.
• Complete all sales training opportunities as designed by HOYA
• Maintain accurate records of all sales and prospecting activities, and update all competitive knowledge within the CRM system (SalesForce.com)
• Increase customer base through prospect calling, lead management, referrals, and supporting account expansion
• Utilize all resources to manage your territory. (Key Account Managers, Marketing, Customer Service, Technical Service, Accounts Receivables, Credit, etc.)
• Understand, create, and negotiate pricing within our pricing structure, and abide by the pricing guidelines
• Plan, develop, and/or participate in product trainings, custom marketing programs, and events when needed
• Resolve customer issues in a timely manner and use the opportunity to build stronger relationships
• Oversee and manage relationships with our existing small accounts to ensure our industrial programs are working properly
• Create and distribute appropriate documents to educate our customers on our programs and offerings
• Support national marketing campaigns and collateral efforts

Qualifications:

• Bilingual (English and French) is a requirement
• 2-3 years in a sales related role with achievements
• College graduate is the minimum education requirement
• Be very comfortable with hosting virtual meetings with internal/external customers
• Strong business communication (both verbal and written) skills
• Proactive / takes initiative and must have good problem-solving skills
• Computer literacy is a must: SF.com or other CRM, Excel, Word, Email, Navigating Keyboard/Computer etc.

HOYA Group : Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA's divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people. HOYA Vision Care : As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient's life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries. We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It's a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us. We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.