Compliance Officer I

Halifax Regional Municipality (HRM) is currently accepting applications for five (5) Permanent, Full-time positions of Compliance Officer I within the Parking Services Division of Public Works.

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and in the event that there are no qualified NSGEU 222 candidates, preference will be given to candidates who self-identify as a woman. Applicants are encouraged to self-identify on their electronic application.

As a member of the Parking Services Team, reporting to Supervisor, Parking Enforcement, the Compliance Officer I (COI) is primarily responsible for enforcing Municipal Legislation related to parking enforcement and front-line compliance in a range of legislation including but not limited to:

Pay-Station By-law

Motor Vehicle Act

Taxis and Limousines By-law

Streets By-law Part 1, Section 5 Icicles, Part 2, Section 10 Littering,

Enforcement of By-Law V-200 Respecting Immobilization of Vehicles Private Property

Right of Way

Encroachments S-300Scooter Mobility By-Law M-300

Smoking in HRM ROW

Seizing Vehicles

In delivering the service, the COI is responsible for regulatory work in ensuring compliance with parking regulations. The role of parking enforcement is to support the Traffic Authority and Police Services in delivery of the parking enforcement program for public safety and traffic flow requirements. The COI also responds to by-law complaints on both HRM right-of-way and private property. The objective is to gain compliance through education, enforcement notifications and if required court proceedings. The COI works closely with other regulatory staff and agencies to ensure compliance. The COI is sworn as a Special Constable under the Police Act.

Educates and provides information to the public regarding municipal legislation.

Interprets and enforces legislation.

Issues parking tickets, arranges for towing/seizure of vehicles.

Monitors assigned areas of specific concern regarding parking complaints and advise of any potential parking or public safety concerns to the appropriate departments.

Attends night court when subpoenaed.

Conducts investigations regarding alleged by-law violations.

Documents appropriate case file information while conducting investigations.

Ensures public compliance with municipal by-laws through negotiation, education, issuance of tickets, laying of charges and preparing and serving Orders.

Conduct inspections on taxis, limousines and vending vehicles.

Issues “Orders” or “Notices” as required by HRM By-laws.

Lays charges before the courts (long form information) or issuance of Summary Offence Tickets (SOT) to individuals who violated legislations.

Compiles evidence for the appointed Administrator and/or Municipal Solicitor.

Represents HRM as a witness in prosecution proceedings.

Liaises with HRM Legal, other business units and individuals related to the enforcement of municipal by-laws.

Serves summonses and legal documents.

Tracks and saves digital photo evidence through established process.

Use of handheld parking ticket equipment, two way radios and cell phones.

Daily use of a computer to input inspection data, communicate with other staff and external clients, develop correspondence, reports, and Orders.

Education & Experience:

Post secondary diploma from a law enforcement program.

Minimum one (1) year experience working in an enforcement role.

Minimum two (2) years’ experience in customer service.

Minimum of one (1) year experience with database software.

An equivalent combination of education and experience may also be considered.

Ability to effectively de-escalate conflict and stressful situations with tact and diplomacy using good judgment.

Above average abilities in communications / customer service (both orally and written) and interpersonal skills.

Ability to make decisions relative to urgency, importance and public scrutiny.

Ability to prioritize and coordinate a multitude of tasks and responsibilities.

Good observation, problem solving and decision-making skills.

Ability to maintain confidentiality.

Knowledge of standard office software and technology including Microsoft Office Suite, CityWorks, POSSE or similar systems.

Ability to work independently with minimal supervision.

Knowledge of municipal by-laws, Motor Vehicle Act and Halifax Regional Charter considered an asset.

Must possess a valid Nova Scotia Class 5 Driver’s License.

Be able to walk between 15 to 20 kms per 8 hour shift.

Be able to work outside in all types of weather.

Essential Services Winter Operations.

Security Clearance Requirements: Applicants may be required to complete an employment security screening check.

Please note: Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

COMPETENCIES: Analytical Thinking, Communications, Conflict Management, Customer Service, Decision Making, Teamwork and Cooperation, Values and Ethics, Valuing Diversity.

WORK STATUS: Five (5) Permanent, full-time positions.

HOURS OF WORK: Shift is between the hour of 6.30 am to 8.00 pm, 35 hr per week, 8- & 10-hour rotational shift schedule, 7 days per week. Work outside of these hours may be required.

SALARY: NSGEU Level 7, $37.22 per hour as per the NSGEU Local 222 Collective Agreement.

WORK LOCATION: 2021 Brunswick St, Halifax NS, Brunswick Place.

CLOSING DATE: Applications will be accepted until 11:59 PM on Sunday, August 9, 2026.

This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.

Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.

Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link: Accommodations | Hiring | Employment | Halifax

(position #s 78639609, 78640793, 78640795, 78640796, 78640797)