Supervisor, Social

At OMD, we are much more than just a media communications agency. We approach media in a way that creates experiences to connect with people, drive growth and make businesses stronger. As the world grows with opportunities, we react by combining innovation, creativity, empathy, and evidence to move faster, reach further and take smarter risks.

Overall Responsibilities

Social Supervisors have excelled at campaign management and execution, are vocal and engaged leaders on their client and functional teams. They have shown the ability to carry out strategy through structuring and planning as well as training and developing junior team members.

The Social Supervisor will take responsibility as a day-to-day manager of the Junior Social team members on their account and will help guide their growth and ensure that the team functions most effectively and with minimal errors.

Characteristics You Hold

Strategic, collaborator, creative, mediator in training, teacher, team champion, problem solver, decisive, mentor, strong multitasker, flexible, organized, fiscally responsible, passionate, can-do attitude, participator, relationship builder, proactive, partner, open minded, responsive, sense of urgency, respectful of deadline

What your day will look like

Leadership

• Drive overall digital strategy and associated tactics to meet client’s goals, working closely with account lead(s)
• Established as leader with the client and across all departmental teams within Resolution and our agency partners (OMD, etc.), effectively prioritizing/negotiating needs between all parties
• Effectively manage and develop junior team members (mentoring, training, etc.)
• Prioritize and manage quarterly priorities and ad-hoc requests to ensure they are executed on time and to client expectations by entire client team
• Ability to problem solve, such as finding solutions for issues not yet attempted
• Proactively share learnings and best practices across the organization
• Establish oneself as an expert within their functional department and client team
• Identify ways to improve team efficiency and effectiveness, such as new processes
• Bring new proactive ideas to help meet client goals and grow business

Communication

• Ability to consult/educate/negotiate with clients and agency partners
• Effectively communicate paid media insights, reporting, trends, and new initiatives to client/agency partners and vendors (as Social has ownership of the vendor relationships)
• Ability to present recommendations/ideas to client and internal team
• Ability to effectively merchandise successes to the client
• Help educate client team on latest trends, best practices, technologies, etc.
• Demonstrates appropriate judgment through proper escalation

Job Requirements and Functional Skills

• In-depth knowledge of:
• Paid search or Paid social optimizations (proactive and reactive)
• Forecasting and opportunity/gap analysis
• Campaign management tools, including bid rules/management
• Advanced search engine or social knowledge
• Monitoring new search or social trends and products and evaluating application to client
• Research tools/competitive analysis
• Budget/pacing and billing
• Understanding integrated media and Industry trends
• Client scope
• Bachelor’s degree in marketing, advertising or communications
• 5+ years of work experience managing online marketing/advertising accounts
• Possess general knowledge of direct marketing principles and strategies
• Have strong organizational skills as applied through an ability to manage multiple projects at once
• Be confident in analyzing and acting on marketing data

OMD is a great place to work with friendly and dynamic team members who are committed to creating a fantastic culture. Of course, we continue to work from home and staying very well connected. Some perks we offer are:

• Virtual Monthly Town Hall Meetings
• Comprehensive in-house training program
• Full complement of health benefits (My View email address on ca.talent.com)
• Flex Work Arrangement and Work Life Balance initiatives
• “Special Days” (extra time-off days around statutory long weekends)
• Rewards & Recognition program when you go above and beyond the call of duty

OMD is committed to providing a diverse, inclusive, and safe work environment. We accommodate employees in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you are interested in joining our team in Toronto, please submit your resume and cover letter/email to View email address on ca.talent.com

Omnicom Media is providing the compensation range that the company is willing to pay for this position based on the successful applicant’s education, experience, knowledge, skills and abilities. Salary 65,000 - 75,000.