Bilingual Order Fulfillment Coordinator at IGI

Become a Bilingual Order Fulfillment Coordinator with IGI, ensuring optimal customer support and efficient order management. Your expertise in JDE1 and customer service will be essential in a hybrid environment. Join IGI's Customer Service team as a detail-oriented Bilingual (French) professional. You will have at least five years of experience in customer service or inside sales, alongside strong analytical and organizational skills. This role requires proficiency in Microsoft Office and excellent communication abilities, focusing on managing product inquiries and order statuses. Key Responsibilities:

• Process customer orders via phone and electronically
• Manage shipments using JDE1 software
• Build strong relationships with customer personnel
• Ensure customer master files are accurate
• Identify process improvements to exceed performance goals

Requirements:

• 5 years of customer service or inside sales experience
• Bilingual in French required
• Proficient in Microsoft Office applications
• Strong verbal and written communication skills
• Detail-oriented with analytical skills

Leverage your expertise to support IGI's diverse customer needs effectively. #J-18808-Ljbffr